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Maita Toyota of Sacramento
Sacramento, CA
5,167 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,167 reviews
September 24, 2018
Lee is awesome Lee is a cool service pro who enhanced the Maita service experience. Lee is/was personable, explained all service options, and spoke with succinct cl Lee is a cool service pro who enhanced the Maita service experience. Lee is/was personable, explained all service options, and spoke with succinct clarity. Lee made this trip a smooth and memorable experience all around! More
by J_HUNTER27
Verified CustomerEmployees Worked With
September 24, 2018
Engine Mount Repair The service and cost was explained to me in detail. It took a couple of days and I it came back on time. I was asked if I wanted my care washed and I The service and cost was explained to me in detail. It took a couple of days and I it came back on time. I was asked if I wanted my care washed and I was so thrilled. More
by VHOOPER42
September 22, 2018
I needed a regular maintenance, but was told of a recall. I arrived on time, they greeted me, took me into shop. I knew it was an all day appt, because of a recall on the transmission, so I asked for a rental I arrived on time, they greeted me, took me into shop. I knew it was an all day appt, because of a recall on the transmission, so I asked for a rental, and was given one. I was in and out in under 30 minutes. When I thought it should me done, I called, and they said it was done, so I went to get my car, and asked the service man why he didn't call, and he said he did call, and said what time he called. I never got the call, so this is the only thing that happened in the negative. It was a nice experience. This is the second new car I have purchased at Maita Toyota. They are a super business. More
by karenkeear
Employees Worked With
Luis Mendez
September 22, 2018
Miata Toyota is excellent I brought my Toyota in the Miata Toyota to have my brakes serviced. They were friendly and quick. Luis Mendez was very helpful. I recommend Miata Toyo I brought my Toyota in the Miata Toyota to have my brakes serviced. They were friendly and quick. Luis Mendez was very helpful. I recommend Miata Toyota. More
by DRDJMO
Employees Worked With
Luis Mendez
September 21, 2018
Worst customer service I wanted in my truck to have someone come out to help the people after 10 mins someone came to help me also when I went inside the red shirt customer I wanted in my truck to have someone come out to help the people after 10 mins someone came to help me also when I went inside the red shirt customer service no one wanted to help or check me in they all are chatting and on the phone or not willing to help I wasted 30 mins by standing and waiting no one is professional there I even told the manager too he said sorry. More
by VEENITAPRASAD
Employees Worked With
Manager
September 21, 2018
Great Service Dept. at Maita Toyota The service staff is courteous, knowledgeable, and helpful. They have convenient appointment times available and my vehicle has always been ready when The service staff is courteous, knowledgeable, and helpful. They have convenient appointment times available and my vehicle has always been ready when promised. I am a happy customer. More
by PAULSAKAKIHARA
Employees Worked With
September 21, 2018
Oil change Excellent customer service, very polite and very professional. Very accomadating and very fast. Also informed me about a recall on my sons. So we Excellent customer service, very polite and very professional. Very accomadating and very fast. Also informed me about a recall on my sons. So we will schedule the service at a more convient time. More
by kurokod maintenance
Employees Worked With
September 21, 2018
good service problem was not fixed, but Val Valadez was right on top of it by ordering the part needed to replace the defective part originally sent. He is a very problem was not fixed, but Val Valadez was right on top of it by ordering the part needed to replace the defective part originally sent. He is a very good agent, and treated me with respect and did his best to get the job done in a timely manner. More
by DONCOOKS72
Employees Worked With
September 21, 2018
AWFUL SERVICE Let me start out by saying, this used to be the dealership I recommended to anyone in the market to get a car. I had sent several people in. However, Let me start out by saying, this used to be the dealership I recommended to anyone in the market to get a car. I had sent several people in. However, that ended in July. The dealership called me to inform me of a recall on my truck. We scheduled an appointment. I dropped my car off early on Monday morning and was kindly given a rental car. I was told that the repair would only take 4-6 hours after which they would call me and that I could pick my truck up by the end of the day. The day goes by and I hear nothing, which I understand as maybe they got busy and it took a little longer than expected. So I call the next day to get an update. The person at the service department could not tell me a single thing about my truck. I asked for an estimated time of completion or any information. She told me she didn't know, nothing more. I ask then if it is possible to talk to my service advisor. She tells me he will call me later, which never happened. Two more days go by and I have yet to hear a thing. Thursday I call again to get more information. Once again, I am given absolutely no information. I ask again for the service advisor to call me and, once again, he does not. Two more days go by and I am finally informed that my truck is completed and they can give me no reason why a 4-6 hour job took nearly a week. Once I arrive, the dismal service continues. The dealership lost my keys and could not find them for about 30 minutes. Then when they were supposed to bring my truck around, surprise, they forgot. Also, the $100 visa gift card that Toyota had promised with the recall was lost. I was told they would call in me a week so I could pick up the gift card.. Still have yet to hear back. I will NEVER recommend this dealership to anyone again. More
by MATTDANCER
Employees Worked With
September 21, 2018
'86 4Runner Diagnostic My car had failed a SMOG test. Maita mechanic (who apparently had experience with my "fossil" model) tweeked engine such that it passed the re-test. My car had failed a SMOG test. Maita mechanic (who apparently had experience with my "fossil" model) tweeked engine such that it passed the re-test. Give him a hug from me. Also, Larry, who delivered my car at end of service, went out of his way to get my car washed. That might seem small, but it means alot!! More
by LINDAKINGLULU
Employees Worked With
Larry, who delivered my car at end of service. , Luis Mendez
