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Maita Toyota of Sacramento
Sacramento, CA
5,530 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,530 reviews
November 29, 2018
Excellent! From Service Desk intake to the completed servce, staff was friendly and in addition to service recall, staff recommended free services covered by veh From Service Desk intake to the completed servce, staff was friendly and in addition to service recall, staff recommended free services covered by vehicle warranty. More
by BLACKKAT.JC
Verified CustomerEmployees Worked With
Brian Butcher
November 29, 2018
35,000 service While the scheduled service was only a basic check up and fluids top off, it was very nice to have the service writer review the check up results. Tha While the scheduled service was only a basic check up and fluids top off, it was very nice to have the service writer review the check up results. Thanks Maita More
by GSTHOMPSON49
Employees Worked With
November 29, 2018
Good Service Good Price Good service: the people I saw were professional and polite. Good Price: Very reasonable.Good service: the people I saw were professional and polite. Good service: the people I saw were professional and polite. Good Price: Very reasonable.Good service: the people I saw were professional and polite. Good Price: Very reasonable. More
by Old guy
Employees Worked With
Timothy Oldridge
November 29, 2018
Good but not great I brought my Prius in for 25,000 mile maintenance and for a recall service. The work done was fine, but it took most of the day to complete the work. I brought my Prius in for 25,000 mile maintenance and for a recall service. The work done was fine, but it took most of the day to complete the work. I did not receive any updates as to when the car would be ready. I was kept in the dark and had to call the service department twice for updates. It would have been much better customer service to have someone contact me from time to time to keep me abreast on the situation. More
by NSCCAL80
Employees Worked With
Priscilla Camacho
November 29, 2018
New vehicle purchase Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each h Mehdi Raza is great to work with. Maita Toyota service department is first rate. This is the 3rd vehicle that i purchased from this dealership. Each has been most plesent More
by murphy.ta
November 29, 2018
Luis Mendes This was my third time in for maintenance and as always treated with respect. I bought my car at Folsom, but will continue to always be a Miata cus This was my third time in for maintenance and as always treated with respect. I bought my car at Folsom, but will continue to always be a Miata customer. More
by LANA.ELHARDT
Employees Worked With
Luis Mendez
November 29, 2018
Awesome Love this dealership and all the people who work here everyone is always so nice and welcoming when I bring my car for service love how nice and clean Love this dealership and all the people who work here everyone is always so nice and welcoming when I bring my car for service love how nice and clean this place always is. They serviced my car and I was in and out in no time also my advisor Marlon was awesome he is a very honest and a friendly person to work with. Thank you so much I will always bring my car here for service More
by SICILIAM
Employees Worked With
Marlon Nonog, Brian Butcher
November 29, 2018
The best service I was afraid my car was doing what it was doing before I paid $5000 to get it fixed. I worked with Brian and he was amazing. Accommodated my schedul I was afraid my car was doing what it was doing before I paid $5000 to get it fixed. I worked with Brian and he was amazing. Accommodated my schedule during his busy holiday weekend. Explained and showed me what was happening with my car. Reassured me that he would stick with my if there were to be future problems. He even went and got my car for me so I did not have to wait in line. He was amazing. More
by CSPENCER60
Employees Worked With
Brian Butcher
November 29, 2018
Bait and switch con job in classic style The definition of a predatory dealer. One of the few around that still practice the old school style of bait and switch, dishonest dealings at least a The definition of a predatory dealer. One of the few around that still practice the old school style of bait and switch, dishonest dealings at least as far as used cars are concerned. I have a tough situation, this I am aware of. I was crystal clear about that to Alex on the phone. I was not planning on buying a car at all this year so I am certainly not prepared for it with large money down and other issues this year that hit me put the hurt on my normally stellar credit. But when someone shoves you in to another car on the highway, then flees the scene, what choice do you have but to find a way to make it work. I get an approval at a different dealer on something that will work well, but it requires more down than I can afford under the circumstances. They suggest an online lender that ends up selling my information to another couple of dealers. This is unfortunate, but I know this is a possibility and I don't fault Maita for buying leads, everyone does. The problem is Alex calls me off this application, tells me that they can and in fact already have approved me for what I was looking for total loan amount wise, at the down payment I need, but of course I have to buy from them. Good news though, apparently they have an almost identical car, and even better yet, though it's a little more expensive than the one I am already approved on, they won't be beat on price so I should alter my day and get in right away. I do, cutting out of work early, I get there only to have the first person claim not to know who Alex is. The second person finds him after a 30+ minute delay. They trot out a "manager". They trot out a "finance specialist". (Alex had claimed to be the finance specialist who had already approved me earlier on the phone). The car is nowhere to be seen. Alex and the "manager" disappear for 30 minutes, come back and ask about other cars. I refuse. They disappear again. I wait... And I wait... And I wait some more. On the phone 5 hours earlier, I had told Alex I have to be at an appointment at 7pm, and it's after 6 now. I also had filled out a whole application online and "been approved already" yet I was required to fill out another application on site. Still no sign of the car either, no idea if it is worth the no money they are asking, nothing but time ticking by. Remember, I have an approval, this just started because I was trying to find a better, more workable deal at this price point on this specific car. I can't wait anymore and don't like the secret negotiations when most dealers are honest and up front so I get someone to find Alex. "Manager" comes with him and attempts to strong arm me in to a lesser car at a higher price point (relative to value) that would only make qualifying harder, but the dealer would get a bigger kick back. Here's the bait and switch, and why you should never trust these dealers. Yes I am a hard deal to get done, I know this. It is not impossible. But selling me an older car, at a bigger margin to the dealer, also means a bigger incentive to the dealer from the bank. The idea that I cannot, and will not ever be approved on the car I want is a bald lie these guys told. The lenders don't care which car I buy, only that I can pay the bill, and if I don't, that the car will still be worth what I still owe roughly. Promising the car I desire then trying to switch me to a lesser one only benefits them. It's a very old Con in the used car sales game which is the reason for the stereotype of the used car salesman. Do not trust this dealership, do not fall for their games, and be perfectly happy to walk out when they try to wear you down by keeping you waiting for 2 hours there like that. I was not the only one either, a father and son were kept waiting for hours never being shown the car they were promised right across from me and they were equally pissed. Classic con job bait-and-switch just stay away from here. I'd give one star if I could. More
by DylanA
Employees Worked With
Alex an so called "manager"
November 29, 2018
Recall service-Engine wire harness repair Staff was focused and attentive to getting the recall done. Unfortunately it did take 4 hrs but there was some wear on the part that was the subject o Staff was focused and attentive to getting the recall done. Unfortunately it did take 4 hrs but there was some wear on the part that was the subject of the recall and they were very busy that day. More
by BJSACCO
Employees Worked With
Brian Butcher
