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Maita Toyota of Sacramento
Sacramento, CA
5,198 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,198 reviews
July 23, 2018
Not sure Everything was great. The only negative was no shuttle any longer. That was very inconvenient. Not sure why you stopped it. Should definitely get that Everything was great. The only negative was no shuttle any longer. That was very inconvenient. Not sure why you stopped it. Should definitely get that piece of customer service back. More
by VJEKS9
Verified CustomerEmployees Worked With
July 23, 2018
First Service of New Vehicle I am impressed with the quality of work for the first servicing of my newly acquired Tacoma Off-Road Extended Cab pick-up truck at your service center I am impressed with the quality of work for the first servicing of my newly acquired Tacoma Off-Road Extended Cab pick-up truck at your service center. Appreciate the friendliness and professionalism of your staff at the Service Center section. Transparancy regarding the actual work done as listed in the paperworks and any recommendations are superb. Thank you! More
by ME2TJR
July 23, 2018
service review I called my service specialist, Val Valadez. Scheduled me for the next day, I was able to get my oil changed and the lock mechanism replaced for the I called my service specialist, Val Valadez. Scheduled me for the next day, I was able to get my oil changed and the lock mechanism replaced for the hatch door on my Sequioa. The receving agent and Val are truly a pleasure to work with. Love the uber service to and from work. Thank you Maita Toyota, you have great customer service. More
by ESTERCABRERA
Employees Worked With
July 23, 2018
Good service The service was Honest, quick service. Wish pickup service was available for all service, the way it use to be. That is unfortunate. This is a s The service was Honest, quick service. Wish pickup service was available for all service, the way it use to be. That is unfortunate. This is a stupid survey!! You will not process this UNLESS I write enough words. Who ever came up with that contingency is crazy! -Apparently, you didn’t like the above review. So, here we go again! A waste of time!! ***Marta Toyota is an honest service shop. The story is we have had our many Prius cars serviced for approximately 12 years. We have been treated fairly every time. When we found Lee R. , we knew we could trust the delearship even more so. The service was fine, an oil change. More
by lynnecbs
Employees Worked With
July 23, 2018
Amazingly quick service. As a Service Dept. customer for over 25 years, I have had no complaints. The sales group is another matter. Passed between five different employees As a Service Dept. customer for over 25 years, I have had no complaints. The sales group is another matter. Passed between five different employees and promises of a Macy's gift card & a cash offer for my old vehicle not kept. More
by G Fleming
Employees Worked With
Other Employees :
Mark Hylton, Steve Morris, Brian Butcher
July 23, 2018
Purchase a new Toyota Camry The Toyota Sales person were excellent and provided total quality service to me. I have worked with Lance on previous Toyota Camry purchases and alwa The Toyota Sales person were excellent and provided total quality service to me. I have worked with Lance on previous Toyota Camry purchases and always satisfied with his expertise and ease during the process. Enjoy our bantering ways. Regards, Victor More
by VICTORABILA
Employees Worked With
Other Employees :
Lance Pascual, Sami Bolad, Bob Picchi, Tara Freeman
July 22, 2018
the people are great. The service center is great and the employees are very nice . I had a chance to meet the financial manager Brain to asking some future service contra The service center is great and the employees are very nice . I had a chance to meet the financial manager Brain to asking some future service contract information. More
by JSMITH95825
Employees Worked With
July 22, 2018
Very good customer service The sales person was very persuasive , had a good rapport with the customer. Had a good knowledge of the vehicles I was interested in that day. The sales person was very persuasive , had a good rapport with the customer. Had a good knowledge of the vehicles I was interested in that day. More
by SHIFA820
Employees Worked With
July 21, 2018
Failed to keep her promise to solve scratch on my new car On 6/30/18, we bought a new Corolla and found some scratches on the passenger's side. The sale agent drove the car back to the shop twice (to clean it On 6/30/18, we bought a new Corolla and found some scratches on the passenger's side. The sale agent drove the car back to the shop twice (to clean it?) but one of scratch and small stain remain. We planned to leave the car there until the problem resolved. The sale agent then stated that she would contact us on Monday (7/2) to arrange detail check up and would fill up the gas tank to compensate the hassle. On July 2 (Monday), I did not receive any phone call from the agent. I texted her regarding the details check up appointment. She replied (on 7/2/18) that she would check on the appointment for me. On 7/3, I sent another text message to follow up the appointment; I did not receive any appointment information since then. On July 8 (Sunday), my husband left a message to the same sale agent regarding the appointment for scratches issue. She returned the phone call and stated that she would contact us for the appointment. It has been two weeks since the initial texting message. On July 15, 2018, I sent an email to the same agent requesting an appointment to solve the issue. As of today (7/20/18), I did not receive any update information . While my dissatisfied survey is relatively little influence, the negative impact of such incident involving dishonor (failed to keep the promise) can be quite significant in its potential to Maita Toyota reputation. More
by JJ
Employees Worked With
July 21, 2018
Service was excellent We needed routine service for our Camry while on the road from AZ. Maita was able to complete the job on a FRi afternoon so we could continue our jour We needed routine service for our Camry while on the road from AZ. Maita was able to complete the job on a FRi afternoon so we could continue our journey the next day. Thx Maita. Job well done. More
by Arizona Visitors
Employees Worked With
Mustafa Rashid
