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Maita Toyota of Sacramento
Sacramento, CA
5,213 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,213 reviews
July 05, 2018
The car buying experience was from the 1970s or 80s. It took 5 1/2 hours to buy a car that we had already picked out. We expressed repeatedly two or three things that we wanted on our car but all we wer It took 5 1/2 hours to buy a car that we had already picked out. We expressed repeatedly two or three things that we wanted on our car but all we were offered were packages that had nothing to do with what we wanted. The person that we sat with the most, Tara, was very kind and accommodating. However, the whole process was exactly like it was only about a car in the 80s - long, arduous, and stressful. The next time we will go through our credit union and have a car delivered to us. If you really want someone to buy a maintenance package you should give them the information so they can sit and look at it during the 5 1/2 hours it takes to “get the financing arranged“. More
by BRAD_TRISH
Verified CustomerEmployees Worked With
Lance, Tara Freeman
July 05, 2018
rear brake job i dropped my car off at 0810 with tim - he called me at 1000 and said it would be done by noon at the latest - I returned my rental and planned on wai i dropped my car off at 0810 with tim - he called me at 1000 and said it would be done by noon at the latest - I returned my rental and planned on waiting at the dealer - by 1 pm still no car -i called and was told tim was at lunch - it was a little after 1 pm - so I said he should be back by now - the lady told me he got an hour and could I just look to see if he was at his dest - I told her no one was there and I had a 2 pm appt - she checked it out and told me tim went home sick - I ended up having to rent the car again and returned at 3 pm and still no car - no one could tell me what the hold up was - so I had to get the rental again and go home and finally my car was done by 5 pm - very stressful - ended up getting rental car for free but very unsatisfactory experience and felt like the women on the phone was rude and uninformed -someone should have told me tim went home sick and that I had another service advisor - also I had the oil changed the day before and did not get a new sticker elling me when my next oil change is due More
by UMEZOOS
Employees Worked With
tim, terrence
July 05, 2018
Great service. I contacted Brian, and explained that I was having difficulty with my KAAR security system. I explained that this was regarding my fantastic 2016 h I contacted Brian, and explained that I was having difficulty with my KAAR security system. I explained that this was regarding my fantastic 2016 highlander, and that The volume of my security system was not adequate, and added that this was the only issue I have at this time. They promptly schedule an appointment with me as soon as possible and not me personally at the service desk. I was encouraged that he assigned one of his best troubleshooters to assist me regarding my issue. Within a half hour my car was ready. This is my fifth Toyota product that I have purchased from Maita Toyota. This type of extra services one of the reasons I continue with Malia, and recommend them highly to friends and family all the time Keep up the good work thanks again Brian More
by DANCARDOZA
Employees Worked With
Brian Butcher
July 05, 2018
WOW! Amazing service and facility! We stopped in (no appointment) to have a used Toyota vehicle we were considering purchasing checked for safety and other concerns prior to finalizing We stopped in (no appointment) to have a used Toyota vehicle we were considering purchasing checked for safety and other concerns prior to finalizing the deal. We were greeted warmly and everyone was so helpful and friendly. The lounge is very comfortable and has a fantastic kid space. We had lunch, which was delicious and reasonably priced. We shopped in their store and watched TV so the longer than expected (3 hour) wait went by quite fast. They explained everything very clearly and gave us all the paperwork, including the CarFax on the vehicle. Super helpful! I would definitely go back if I lived in the Sacramento area! The prices are fair, and you feel so confident about the quality of the work being done! More
by MFRANKE0
Employees Worked With
I can't remember anyone's name, but everyone was fantastic!
July 05, 2018
Customer service is incredible Eddie Sanchez treats me like family and is always available to assist me with 1 of my 3 cars that I bring in for service on a regular basis. The gentl Eddie Sanchez treats me like family and is always available to assist me with 1 of my 3 cars that I bring in for service on a regular basis. The gentleman at the car rental desk is also professional and expedient as well. More
by MHIPKINS
Employees Worked With
Eddie Sanchez
July 05, 2018
Excellent customer service Eddie always provides us with excellent customer service. He is always very helpful, kind and patient. Whenever we have a question or concern, he hel Eddie always provides us with excellent customer service. He is always very helpful, kind and patient. Whenever we have a question or concern, he helps us understand the problem and gives us great advice! Eddie Sanchez, your the best!!! More
by SIR_0122
Employees Worked With
Eddie Sanchez
July 05, 2018
WE WILL BE BACK SOON !!! My other half and I went to look at vehicles & Lance P. happened to be the one to help us out! His customer service was excellent and he was very help My other half and I went to look at vehicles & Lance P. happened to be the one to help us out! His customer service was excellent and he was very helpful! He went over everything with us and explained the truck and financing very thoroughly . We are both young and what I love the most about Lance is he didn't take advantage of us! He let us decide what we wanted and We are in love with our new truck!! Without the Maita dealership in Sacramento & Lance's help, I dont think we would of ever picked out a truck we both agree upon! We can't wait to get another vehicle from Maita Toyota! Thank you again staff!! More
by turtleladd14
Employees Worked With
Lance Pascual
July 05, 2018
Awesome service! Arika, Tara, and Lance went above and beyond as well as provided optimum customer service. Thank you, I am happy with my lease. I will recommend you t Arika, Tara, and Lance went above and beyond as well as provided optimum customer service. Thank you, I am happy with my lease. I will recommend you to anyone who asks :) More
by JENEBA.LAHAI
Employees Worked With
Lance Pascual, Arika Guest, Tara Freeman
July 05, 2018
Nice experience. Both my wife and I spent a busy Saturday buying a new Tundra. Maita had many Tundras to choose from and we found the one right for us. Negotiation a Both my wife and I spent a busy Saturday buying a new Tundra. Maita had many Tundras to choose from and we found the one right for us. Negotiation and purchase was simple. Finance manager was pleasant and helpful. I would recommend to other potential customers. More
by RAYEBELLINGER
Employees Worked With
July 05, 2018
Friendly, efficient, and thorough service from Maita staff! From the friendly greeting from Art the intake person to the handoff to Karina, service advisor, my experience with Maita staff and facilities has alw From the friendly greeting from Art the intake person to the handoff to Karina, service advisor, my experience with Maita staff and facilities has always been positive and on point. All my questions and concerns were addressed during my visit. Anything promised was delivered which I greatly appreciated. One glitch was that I asked for a car wash but when my car was delivered, it was not washed. Karina went out with me to check and when this was discovered, she immediately took care of getting it washed. I look forward to many years of service until my next new Toyota from Maita! More
by lhiuga
