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Maita Toyota of Sacramento
Sacramento, CA
5,530 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,530 reviews
September 03, 2018
Great service and super fun team of sales personnel Had a great experience trading in my Avalon for a Sequoia. Test drive, negotiation, finance...all smooth transactions. Would definitely recommend to a Had a great experience trading in my Avalon for a Sequoia. Test drive, negotiation, finance...all smooth transactions. Would definitely recommend to anyone looking to just buy a car...no hype, no small talk, just get down to business! I was in and out in 4 or 5 hours! More
by CAROLINE.PASCUA
Verified CustomerEmployees Worked With
Shawn (Sales), Mike (Finance), and Andrew Pacheco (Sales)
September 03, 2018
Multi point vehicle inspection Purchased a new battery at Firestone on a Sunday night one week before coming to Toyota. Firestone stated engine lite on and cabin filter very bad. I Purchased a new battery at Firestone on a Sunday night one week before coming to Toyota. Firestone stated engine lite on and cabin filter very bad. I was not going to let them do anything-just battery. Didn't need that which created worry for me so went into Toyota to double check. Firestone obviously trying to drum up business. My car was fine and I appreciate the time and effort for my concern. More
by BARBARA6496
Employees Worked With
September 03, 2018
Our salesman was awesome Our salesman Rick was great. If you are looking to buy a car from someone who is laid back and makes you feel comfortable and not pushy. Every van we Our salesman Rick was great. If you are looking to buy a car from someone who is laid back and makes you feel comfortable and not pushy. Every van we looked at had a dead battery but he didn’t get frazzled and took care of things immediately. Sat us down and listened to what we wanted. I would say one thing is I would have preferred dealing with Rick through the process the entire time. When his (closer) Ron came in the conversations was heated a couple times. We felt like leaving but we liked Rick enough to stay. If I’m in the market anytime soon or have anyone looking to buy a car I would send them to Rick. More
by IRISHFAN7399
Employees Worked With
Rick Alcantar
September 02, 2018
Consistently outstanding Everyone is friendly and communicates with genuine care. I feel that they drive their business through customer loyalty, by having integrity and show Everyone is friendly and communicates with genuine care. I feel that they drive their business through customer loyalty, by having integrity and showing sincerity. I consistently refer friends because of the amazing service that I have always received. More
by MONKEYFLORY
Employees Worked With
Junko Case, Marlon Nonog
September 01, 2018
Pencil whippers Went for a simple oil change. That was accomplished OK, (after an hour and a half). I was rewarded with several pages of what was (done ? ? ? ) or n Went for a simple oil change. That was accomplished OK, (after an hour and a half). I was rewarded with several pages of what was (done ? ? ? ) or needed to be done. What really makes me mad is when someone "pencil whips" the paperwork (especially at a car dealer ship), and writes that something needs to be replaced (which in this case, I had looked at the item a week before and knew it was totally serviceable) and they tell me it needs to be replaced. Furthermore, the item requires some "work" to get to, (just to inspect it) and I could see that that process was NOT even attempted. Now, when I find that people are purposely lying to me, I begin to expect that possibly other items weren't taken care of as they say they were. From prior visits I found that they wrote that fluids were topped off, when in fact in checked them the next day and they were low. Trust isn't what I can say I have regarding the serve personnel here after these incidences. More
by stealthx013
Employees Worked With
Sales Receptionist
September 01, 2018
The smile says it all Ben Ossume and his colleagues are a great team. They are thorough and thoughtful at the same time. Look forward to enjoying my car. Yay. Ben Ossume and his colleagues are a great team. They are thorough and thoughtful at the same time. Look forward to enjoying my car. Yay. More
by Miss Beebe
Employees Worked With
Other Employees :
Brian G in finance. Explained in detail the reasons why to buy the extras. , Sales Receptionist
September 01, 2018
Good service I get good service when I come into your service department. They let me know how long it will take and keep me informed as to the progress. I get good service when I come into your service department. They let me know how long it will take and keep me informed as to the progress. More
by VHOOPER42
Employees Worked With
Eddie Sanchez
August 31, 2018
Software recall on 2017 toyota corolla Made appointment, no lines. Person came up to promptly and sent me over to advisor. Advisor told me it would take 6 hours and it pretty much did. The Made appointment, no lines. Person came up to promptly and sent me over to advisor. Advisor told me it would take 6 hours and it pretty much did. The only reason not 5 stars instead of 4, was that the car was not washed. I guess at Maita Toyota you need to request a car wash, instead of expecting it. Every Toyota that comes out of a dealership, should look as sharp as can be, whether it is services or sales. It would make people say that is one sharp car and want to buy. Also, just the little things creates loyalty from the customer. More
by mc164254
Employees Worked With
August 30, 2018
the best customer care by Rick! Rick, provided us with the best customer care, he explained us the new features and the differences between models. He helped us to chose the car that Rick, provided us with the best customer care, he explained us the new features and the differences between models. He helped us to chose the car that we would enjoy in our everyday use. If we need to get another car, we definitely would go to see Rick! Thanks for your job, Rick!!!! More
by tacoma2018
Employees Worked With
Rick Alcantar
August 30, 2018
Consistent Great Service! Timely, professional and friendly! Val was my service advisor, and he did a great job in going through the components of the service order .. he also Timely, professional and friendly! Val was my service advisor, and he did a great job in going through the components of the service order .. he also explained the differences between the packages. And he called me when the vehicle was ready! Prices are reasonable given the quality of service. More
by SUILIM
Employees Worked With
