Maita Toyota of Sacramento

I went to Toyota to price vehicles because I wanted something newer and bigger than what I had, but I was on a budget. I wasn’t expecting to be able to afford a new car, with everything that I wanted. something newer and bigger than what I had, but I was on a budget. I wasn’t expecting to be able to afford a new car, with everything that I wanted. I told Terry what I was looking for and he showed me several different cars that met my needs, wants, and budget for a new vehicle. He was very professional, knowledgeable and mindful. He didn’t rush me to make a selection and he maintained his patience, as I couldn’t make up my mind on the vehicle that I wanted. He was very honest and upfront with me and it made my car buying experience extremely worth while. I would definitely recommend Terry to all my friends and family. I really appreciate the time and effort he showed me while I made my investment. More

I were looking for a fuel economic car ,because of my commute daily to work.I have known Maita toyota on the internet, and One saturday morning (1/26/13) My wife and I stopped by the dealer ,and before w commute daily to work.I have known Maita toyota on the internet, and One saturday morning (1/26/13) My wife and I stopped by the dealer ,and before we entered the shows room ,Sophia showed up,she toured us around the car lot showed us the one we were looking for.She made my wife and I comfortable,she eager to help, patient and honest.the price was right for a new corolla.We financed with Toyota and with the help of Sophia.we drove a brand new corolla home with less than an hour. Thank Sophia for a wonderfull customer service.She even connected my I phone with bluetooth in the car.I were very happy with my purchase. More

I was a pretty demanding customer. Medhi took it all in stride....now I have a beautiful new Camry. He didn't try to b.s. me....something I think most of us tend to fear when car shopping. I appreciate not stride....now I have a beautiful new Camry. He didn't try to b.s. me....something I think most of us tend to fear when car shopping. I appreciate not being looked at like I'm "just some dumb girl". And he didn't try to put me in a Sienna or 4Runner when I was looking for a Camry. Nor did he try to push used or a lease when I was looking to purchase new. More

I found him very professional, experienced and polite. He did not waste my time and gave me a very good price for the Toyota Corolla I was interested in. I will definitely be going back soon to buy a car fro did not waste my time and gave me a very good price for the Toyota Corolla I was interested in. I will definitely be going back soon to buy a car from him. More

I bought a used MiniCooper Countryman from Maita Toyota last weekend. John helped me test drive a variety of small SUVs - Toyotas or otherwise - and select one that best fit my needs. He was super patient last weekend. John helped me test drive a variety of small SUVs - Toyotas or otherwise - and select one that best fit my needs. He was super patient (I wanted to test drive a lot of different cars and I had a lot of questions!!!) and helped me sort through the pros and cons of each vehicle I was interested in. The finance department was also super helpful in getting my loan through quickly and hassle free. All around I had a good experience and am very happy with my car! More

We came to look at a used car for my grandson. He gave his drivers license to Ryan for some information. He never returned it, and we did not realize this until we wer almost home to Yuba City. When con his drivers license to Ryan for some information. He never returned it, and we did not realize this until we wer almost home to Yuba City. When contacted he calimed he didn't have it. We called several times and he said he couldn't find it. Later my daughter's boyfriend called, and being a little more forceful, claimed he had found it. When he drove to your dealership the next morning, was jerked around until they finally handed it over. Is this the way you do business? He had the driver license all along with the paperwork, but because we didn't buy the car he decided to make it as miserable as possible on us. I would never contemplate ever buying a car from you PS we did buy some parts from Markham in the parts dept. He was very accomodating and very friendly More

Mehdi was sooo awesome. I felt totally comfortable and not at all pressured. They got me into the car I wanted and at the payment I needed and not once did I feel bullied or overwhelmed. I will definitel not at all pressured. They got me into the car I wanted and at the payment I needed and not once did I feel bullied or overwhelmed. I will definitely continue to use them for all my needs More

I just bought a brand new Rav4 in the middle of October, we had noticed that the passenger door didn't move 'as easily' about 2 weeks after purchase..we didn't think much about it, until this past Thursday we had noticed that the passenger door didn't move 'as easily' about 2 weeks after purchase..we didn't think much about it, until this past Thursday night the door seemed really hard to open & close, as if it was rubbing against the panel. Then the window wouldn't roll back up! I took my new car into this dealership to get it fixed, when they called me later that afternoon, they said the Door-Strap was bent & it bent the window track frame. They then suggested I contact my insurance company to have the whole door changed out! They said they see this 'all the time' 'the wind could have blown the door a little to wide & bent the strap'. WOW.. if they see this 'all the time' shouldn't TOYOTA make a STRONGER STRAP if that was the case! Robert told me there was no outside damage to the door, its all internal..but its not covered under the bumper-to-bumper warranties.. ??? I told them that if you 'see this all the time' then its obviously a defect in Toyota's building & it needs to be corrected. I shouldn't have to shell out another $800 on top of the $20+ I just paid LESS than 2 months ago for a defect. Robert than told me "maybe you should take it back to the Folsom Toyota Dealer where you purchased it for a second opinion or talk to your insurance" --WOW was all I could think, is this how Toyota treats their customers? This is my FIRST Toyota ever & its not looking good so far! Needless to say, I took my car the next day to FOLSOM Toyota, where I purchased it & explained what I just went through.. They were surprised that ANY TOYOTA employee would say something like that, Toyota is Toyota, wherever the location is..(so I thought too) ~ The people at Folsom treated me with respect, understanding & agreed it is a defect in the car & is opening a case with Corporate to have it repaired. Obviously a less than 2 month old car should not be having DOOR problems when the door is RARELY used in the first place & i'm the only one who USES IT! Oh..and to Roberts comment about 'high winds can cause the door to open to wide & bend it.. it could have happened in those 40mph winds we had the other day" --Robert, those 40mph winds came through between 3-6am.. trust me, I woke up when i heard it & went RIGHT BACK TO SLEEP! More

My daughter and I came in to buy a Corolla on Nov 9. We had talked to Tony U. multiple times and were quite clear that we wanted to purchase a 2013, with 0% financing. We had obtained a quote of $16, 468 had talked to Tony U. multiple times and were quite clear that we wanted to purchase a 2013, with 0% financing. We had obtained a quote of $16, 468 at Roseville (they had an ad for $15,968 in the paper, but that was with the rebate). Tony said he would match it. The Roseville dealer did not have my daughter's preferred color but since we had done business there before they said if we would take her second choice color they would bring the price down another three hundred dollars to $16,168. Kara spoke to Tony and he said he would match that price (actually, he said $16,188, twenty dollars more) with the 0% finance. When we got to the dealership at out appointment time, Tony was busy with another customer and we dealt with a guy named Phil. Phil did not say much but when I gave him our trade in to look at, I had told him that it was '99 Camry and that we were the original owners. He then disappeared for a while and when he came back he asked if we were the original owners (I actually had said so three times) and he wrote the car down as a 2006. Then he asked if we were going to put anything down...I had already said I was putting $6000 down. He said that we were to talk to the finance manager, I think his name was Ron Sharp. We actually had sent Tony a pre approval form in the mid afternoon. When Ron came in he had marked the price (over another written one) of (I think) $16, 688 telling me that the the 16,188 Tony quoted me was based on the rebate price. We were shocked because we had been very clear to Tony, during the afternoon, that we were offered the $16,168 with the 0%) and he said he would match it (plus 20 dollars). My daughter repeated the deal, in the conversation, and her boss (at Bing Maloney) was standing there and heard her. In other words, they were pulling a fast one on us and Tony was saying that he only quoted that price figuring with the rebate and acting like we hadn't filled out the credit report during the afternoon, as he had asked (which obviously we wouldn't have needed for the rebate deal since that was cash.). He looked right at Kara and said she NEVER asked about 0%, so why did we do the credit report then????? I have never been treated so abominably in any sales situation, and this is my fifth purchase of a toyota. So much for loyalty from a company I have been with since my first purchase in 1975 ($2771for a corolla, it was advertised as the cheapest sticker price in America, back then). I can't tell you how upset I am at our treatment and I think your sales staff is so incredibly unethical, appallingly disrespectful, and just treated us like we were incompetent. The next daya t he general manager called us (after I sent this letter) and said that oh, there was just a misunderstanding...and not sounding at all sorry or concerned, just doing a token effort, adding insult to injury. We went to Roseville where we were absolutely treated to respectful, friendly, honest sservice by Chris Scarborough. More