3,898 Reviews of Maita Toyota - Service Center
The service advisors are always very helpful. Service advisor, Lee, was very efficient and helpful. Although I came in near closing time, he was very thorough and reassuring. He has a very friend Service advisor, Lee, was very efficient and helpful. Although I came in near closing time, he was very thorough and reassuring. He has a very friendly disposition. More
Good, fast and reasonable. Maita Toyota has always treats their customers with honesty and integrity. My final cost was substantially less than I expected. Greatly appreciate t Maita Toyota has always treats their customers with honesty and integrity. My final cost was substantially less than I expected. Greatly appreciate their service and followup. More
Scheduled Maintenance Nichole Mello took care of everything quickly and efficiently. The service experience at Maita is always excellent. I return my Camry here because of Nichole Mello took care of everything quickly and efficiently. The service experience at Maita is always excellent. I return my Camry here because of the staff and service. More
Maintenance Outstanding customer service and quick turn around on the work performed. Very Happy with Maita Toyota I would highly recommend this Dealership to any Outstanding customer service and quick turn around on the work performed. Very Happy with Maita Toyota I would highly recommend this Dealership to anyone in the Sacramento area. More
Maita service center: I’ve been taking my Toyota’s to Maita for years and I’ve Always been treated fair. You know your car is in good hands & everything’s ship- shape when I’ve been taking my Toyota’s to Maita for years and I’ve Always been treated fair. You know your car is in good hands & everything’s ship- shape when you leave. Tim Terlecky General Contractor, Inc. More
10K SERVICE I HAVE BEEN A LOYAL TOYOTA CUSTOMER AT THIS DEALERSHIP FOR OVER 30 YEARS NOW. I HAVE PURCHASED 8 VEHICLES OVER THE YEARS. I TRUST THIS DEALERSHIP. THE I HAVE BEEN A LOYAL TOYOTA CUSTOMER AT THIS DEALERSHIP FOR OVER 30 YEARS NOW. I HAVE PURCHASED 8 VEHICLES OVER THE YEARS. I TRUST THIS DEALERSHIP. THEY HAVE ALWAYS TREATED ME RIGHT. THERE ARE SO MANY KNOWLEDGEABLE EMPLOYEES. MANY OF THE EMPLOYEES HAVE BEEN AS LONG AS I BEEN GOING TO THIS DEALERSHIP. THERE IS ALWAYS SOMEONE THERE WHO CAN FIND OUT THE ANSWER FOR ME WHEN I HAVE ONE. I RECOMMEND ALL MY FRIENDS AND FAMILY TO COME MAITA TOYOTA. I ALWAYS MAKE AN APPOINTMENT AHEAD OF TIME AND HAVE ALWAYS BEEN TREATED PROPERLY. More
Didn't Start Well But Ended Well I called to report that a brand new tire I purchased had gone flat in my garage when wife was headed for work. I was informed curtly by lady on phone I called to report that a brand new tire I purchased had gone flat in my garage when wife was headed for work. I was informed curtly by lady on phone that I would NOT be provided a replacement if there were punctures on side of tire as well as several other possibilities for non replacement. I was then informed to change my own tire and come over to Maita for tire inspection. This was most upsetting & not reassuring. After changing my tire and driving to Maita, the service rep informed me after tire inspection that my tire would in fact be replaced but that the replacement was on back order & I would be contacted when the tire arrived. Three days later, after repeated calls to the service rep (when I never was able to actually speak to the service rep; I could only leave voice messages or requests for return call), I called another person at Maita & informed him of my plight. Within a half hour from speaking with him, I received a call from Maita's Nicole who informed me quite efficiently and respectfully that my tire was ready. I drove in for the replacement and Nicole continued to serve me with the professionalism, courtesy & efficiency that I had come to expect after more than 10 years of doing business with Maita. More
Service review Excellent service as always. Found pin hole leak in a tire that’s been a problem for a few months. Thank you Marlon and Lee! Excellent service as always. Found pin hole leak in a tire that’s been a problem for a few months. Thank you Marlon and Lee! More
Change oil It was very easy to schedule an appointment. Next morning Karina Gonzalez approached me in very nice, appropriate, polite meaner. She represented hers It was very easy to schedule an appointment. Next morning Karina Gonzalez approached me in very nice, appropriate, polite meaner. She represented herself and confirmed with me the car service. Everything was done professionally. More
Oil change multi point inspection Since I have been coming to get my car serviced I have been asked 3 times if I wanted my car washed and I've said yes and it wasn't done, this time I Since I have been coming to get my car serviced I have been asked 3 times if I wanted my car washed and I've said yes and it wasn't done, this time I asked for it to be washed and they said they would but it was a touchless wash which I was ok with, again when I went to the car it wasn't washed. If your too busy or can't do it don't offer it, just say so, it's a big disappointment and I would understand it your too busy and I wouldn't be disppointed when I get out to my car to see it covered in dirt and dust. More