Maita Toyota - Service Center

In and out Efficient greeting, fast write up, on time, pleasant staff was well trained. Sales pitch to add extended service plan was not pushy. Valet service sta Efficient greeting, fast write up, on time, pleasant staff was well trained. Sales pitch to add extended service plan was not pushy. Valet service staff was customer oriented. More

Great customer service Marlon was great he provided welcoming and helpful customer service. The other person i spoke to via phone call was not as friendly. But overall great Marlon was great he provided welcoming and helpful customer service. The other person i spoke to via phone call was not as friendly. But overall great experience, Priscilla was also very helpful. More

Awesome service Zack Carter helped me with my services. I came in for a diagnostic and was unsure of how long it would take since I didn’t have an appointment. He cal Zack Carter helped me with my services. I came in for a diagnostic and was unsure of how long it would take since I didn’t have an appointment. He called an Uber for me, called to update me on what the issue was, and got me an Uber back to the dealership. I had to leave my car there to be worked on and the rental process was a breeze. I live in the Bay Area and accommodations were made so that I can hang on to the rental a few extra days, which i greatly appreciated! Before I went in, I anticipated that this whole procedure would be a huge hassle and inconvenience but Zack made it easy and painless. 10/10 service! More

Don't actual do the service you pay for. Dealership people are friendly and nice, problem is i paid them for a 10,000 mile service and they did not rotate my tires. So xxxxty that you pay fo Dealership people are friendly and nice, problem is i paid them for a 10,000 mile service and they did not rotate my tires. So xxxxty that you pay for a service and there people just don't do it. Even said on my service record that they completed it. Now i wonder if they are skipping the oil filter and new oil also. Cant believe that a certified Toyota dealership would have practices like this. Ended up going to Les Schwab and they rotated the tires and fixed the small leak that was in my right front tire. (same tire that had the leak before Toyota did not rotate my tires). More

Replace road hazard damaged wheel I LOVE Brian Butcher!!! I can not think of enough words to express what an awesome service tech he is. He has the ability to make a trip to the “car I LOVE Brian Butcher!!! I can not think of enough words to express what an awesome service tech he is. He has the ability to make a trip to the “car dealership” painless, even... dare I say it enjoyable. More

Amazing experience Brian and Pablo did a great job helping me with the service I needed. I would highly recommend them both to my freinds and family. Both very professio Brian and Pablo did a great job helping me with the service I needed. I would highly recommend them both to my freinds and family. Both very professional and went out of their way to help me. More

Excellent, wouldn't go anywhere else. Friendly, courteous and work is done in a reasonable amount of time and cost. I didn't need any additional work this time but on my last two visits Friendly, courteous and work is done in a reasonable amount of time and cost. I didn't need any additional work this time but on my last two visits I was recommended an air filter and on another visit my headlight needed replacement. Overall great experience every time. More

Great service Great great great great great experience. Everyone is so courtious and polite. I wouldn't take my vehicle anywhere else. Thankyou maita and junko for Great great great great great experience. Everyone is so courtious and polite. I wouldn't take my vehicle anywhere else. Thankyou maita and junko for your help More

Overall great experience The only feedback I might have is that i was in for a regular service. I had an appointment for 7AM that morning I was waiting for the car. I was to The only feedback I might have is that i was in for a regular service. I had an appointment for 7AM that morning I was waiting for the car. I was told the service would take approx 2 hours. at a little over the 2 hours I was told that the car needed brakes. I did the breaks but I had to ask myself why it took them over 2 hours to assess the car? More

Pleasant experience. I was greeted immediately. My service person was very informative about my service and was able to get two items taken care of that I hadn't expecte I was greeted immediately. My service person was very informative about my service and was able to get two items taken care of that I hadn't expected in a short time. He also showed me a few things about my vehicle that I didn't know. More