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3,941 Reviews of Maita Toyota - Service Center
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December 01, 2018
Timely and efficient The whole experience today was great. Service was completed within the time estimated. At check out,The agent friendly and knowledgeable. This visit The whole experience today was great. Service was completed within the time estimated. At check out,The agent friendly and knowledgeable. This visit very convenient. More
by MWU801
Verified CustomerEmployees Worked With
November 30, 2018
Quick and professional My service was very quickly done and Lee was very professional and helpful. He made sure I had a rental car and went above and beyond to make sure I w My service was very quickly done and Lee was very professional and helpful. He made sure I had a rental car and went above and beyond to make sure I was happy with my service. More
by missash04
Employees Worked With
November 30, 2018
Came over to change my battery and the oil change. Came to know that for the tyre rotation , maita toyota has been charging me $30 but it is generally free. I was never informed about that earlier , I Came to know that for the tyre rotation , maita toyota has been charging me $30 but it is generally free. I was never informed about that earlier , I always thought that it was done for free. Also I have a question reg the battery discount , so I replaced my battery and it was my first time replacement after I bought my car and since it is only 5 years from the purchase date , I should have received 25% off on the new battery but I didn't get any discount , any reason why ? And every time I hv to request for the car wash and they don't do it on their own , why ? And this time the car wash was broken so couldn't get it washed , isn't washing the vehicle part of the service ? Not satisfied with the above things but customer service was really good and Qerim was awesome !! More
by P A
Employees Worked With
November 30, 2018
Poor customer service I paid for a part in my car that was not replaced. I'm disappointed because I left my car for a night and paid for a 2day rental just to come back an I paid for a part in my car that was not replaced. I'm disappointed because I left my car for a night and paid for a 2day rental just to come back and pay for for labor that did not take place. Never going back to this dealer! More
by lorena1esl
Employees Worked With
Marlon Nonog
November 30, 2018
Execent assistance Marlon was very heplful. He was detailed about the work done and recommended what needed to be done for my vehicle. He showed me where the recommend Marlon was very heplful. He was detailed about the work done and recommended what needed to be done for my vehicle. He showed me where the recommended work needed to be done and provided an estimate for the job. More
by KENDALL.LEE
Employees Worked With
Marlon Nonog
November 30, 2018
Very helpful Brian Butcher was extremely helpful and communitive, I will be back again just for his trustworthy assistance. His customer service was on point. T Brian Butcher was extremely helpful and communitive, I will be back again just for his trustworthy assistance. His customer service was on point. Thanks Brian!!! More
by HOLLYERENFRO
Employees Worked With
Brian Butcher
November 30, 2018
Great Customer Area Toyota has the best customer waiting area that I have every seen. You seemed to have thought of everything (snack café, free coffee, multiple TV's, co Toyota has the best customer waiting area that I have every seen. You seemed to have thought of everything (snack café, free coffee, multiple TV's, comfortable chairs, etc.). Although our kids are grown, we thought that the pirate ship playhouse was great. More
by RONB
Employees Worked With
Bob Picchi
November 29, 2018
The best service I was afraid my car was doing what it was doing before I paid $5000 to get it fixed. I worked with Brian and he was amazing. Accommodated my schedul I was afraid my car was doing what it was doing before I paid $5000 to get it fixed. I worked with Brian and he was amazing. Accommodated my schedule during his busy holiday weekend. Explained and showed me what was happening with my car. Reassured me that he would stick with my if there were to be future problems. He even went and got my car for me so I did not have to wait in line. He was amazing. More
by CSPENCER60
Employees Worked With
Brian Butcher
November 29, 2018
Awesome Love this dealership and all the people who work here everyone is always so nice and welcoming when I bring my car for service love how nice and clean Love this dealership and all the people who work here everyone is always so nice and welcoming when I bring my car for service love how nice and clean this place always is. They serviced my car and I was in and out in no time also my advisor Marlon was awesome he is a very honest and a friendly person to work with. Thank you so much I will always bring my car here for service More
by SICILIAM
Employees Worked With
Marlon Nonog, Brian Butcher
November 29, 2018
True Start Battery Sold buy Toyota Dealers I am not happy how the Toyota True Start battery performed I bought a new one but It did not even last for 36 months it's true that they have 24 month I am not happy how the Toyota True Start battery performed I bought a new one but It did not even last for 36 months it's true that they have 24 months full replacement warranty but after 24 months that would be prorated. In my case they give me 50 percent of if you do the math I still loose money why: Paid for First battery : $ 130.00 it last only for 32 months Paid for Second Battery: $ 65..00 I don't know how long will it last Let's assume this will last 33 months so 33 + 32 = 65 months or 5.4 years this is the normal life span you will get for a very good battery that will cost around $140.00. So I feel like they took advantage of me on that part. More
by andycgn942
Employees Worked With
Not sure
