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Maita Toyota - Service Center

Sacramento, CA

3.9
3,899 Reviews

3,899 Reviews of Maita Toyota - Service Center

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August 06, 2018

Very pleased! Check-in was easy, and the associate explained everything thoroughly. I waited for my vehicle, and the lobby was very nice and welcoming. The wait ti More

by HEIDIPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2018

friendly service I am always treated politely and questions answered. Wait time is easy as the seating is comfortable. Service advisors keep me updated if there are More

by EDYTHECOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

Such a nice experience! After having to get brand new tires unexpectally Jason helped make the process smooth and easy. I felt very informed on what was going on with my car More

by ALEXISDANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

Service A1 Service manager was awesome and gave me Uber because I was told that the job would take 4 hrs and I wanted uber. He allowed me to take uber even tho More

by mfs4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
manager named Zack and tall outdoor guy, I did not get the names
August 02, 2018

Just okay My service writer was very nice and has nothing to do with my low review, he was great at communicating and taking care of my concerns. I am a bit d More

by Julianaljub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Butcher
Aug 08, 2018 -

Maita Toyota of Sacramento responded

Thank you for the feed back. We apologize for the poor service experience. We will use this information to improve our service in the future.

August 02, 2018

Service Everything was great. Everyone is courteous and does a great job Thank you to all of your staff. Great job!!!! We appreciate all of your staff. More

by GILLYSUE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
August 02, 2018

Excellent service but I always go to Maita Toyota to get my car serviced because their customer service is excellent and they go above and beyond when servicing my car. The More

by RILEY397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
August 02, 2018

Minor repair issue. Staff is always courteous and helpful in communications. Today’s appointment went smoothly although nothing complex just regular maintenance. When t More

by DUGAN_JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Couldn’t remember any names
August 02, 2018

Great service! Always a painless service experience at Maita Toyota when Steve Morris is your service advisor. Friend, professional and efficient. No surprises! More

by MAS95692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
August 02, 2018

Friendly service Fair price and speedy. Someone ate fast food in the car. Stinky. They shouldn't eat in customers cars. Still, the work done was done right (as far as More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sigston
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