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Maita Toyota - Service Center

Sacramento, CA

3.9
3,905 Reviews

3,905 Reviews of Maita Toyota - Service Center

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May 31, 2018

ToyotaCare is great Love Maita service. Oil change, tire rotation and safety inspection. In and out in an hour. Simple scheduling and great communication. The only place More

by John Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Matlock, Bethany Arntzen-Garcia
May 31, 2018

Finished the work in timely manner, as estimated. Service team did fine job from start to finish. Everyone did their part in courteous and timely manner. I was pleasantly surprised and very pleased More

by TENNISHEL1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
May 31, 2018

Great and fast service. The team is friendly. The service is great and fast . I was in and out within no time. The lobby is very clean too. Thank you for the awesome experie More

by CHENGCHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Toyota Car Care Service I received excellent service on my 15,000 mile service. Very fast, everything went well. My car was serviced in less than one hour. Thanks for your More

by IBA49ER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2018

Excellent service team Great bunch of service advisors and nice environment for waiting. My concerns are always addressed and questions answered. Making an appt. is easy and More

by CATDOGGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Marin, Bob Picchi, Eddie Sanchez, Mark Hylton
May 30, 2018

Very professional and fair Mark Hylton has always been an excellent service advisor. However, he was out of the office last week so I had a chance to work with Jason. He was v More

by CRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hylton
May 31, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave a review and for the 5 star rating!

May 28, 2018

Mechanics failed me twice Very dissapointed!!!!!!!!! Very very very dissapointed........have to come back twice for a service...my goodness..i hope they fix my problem next tim More

by TACORDAJUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junko Case
May 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for reviewing our service operations. Junko and Justin have both assured me that the seat noise did not occur during your road test with Justin and there are no TSBs regarding this particular issue. The shifter pivot has been previously lubed and needs further attention with Toyota's assistance. Please reach out to Junko Case at jcase@maitatoyota.com to reinforce the concerns noted. Thank you, Mike Latham Service Director Maita Toyota

May 28, 2018

Very efficient and quick service process. Very great service, I felt like I was at a Mercedes dealership, minus the huge prices. I felt like everyone was interested in making my experience a More

by SW 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
May 28, 2018

Servicing Staff are efficient, friendly and knowledgeable.. Servicing of car, even without appt., is treated as a priority and is quick and reliable, and done More

by Katy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018

repair and maintance Bob Picchi made all necessary steps to fix door locks problem with my highlander in very professional matter. Like the service and Maita service advis More

by NICK4400
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
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