Maita Toyota - Service Center

Jason is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and w is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and what we should expect in six months, a year, two years, etc. More

175,000 mile maintenance service Maita consistently emphasizes customer service. Although I was in for a routine oil change and servicing, I also was very concerned about a dashboard Maita consistently emphasizes customer service. Although I was in for a routine oil change and servicing, I also was very concerned about a dashboard warning light that appeared periodically (red ! In a triangle). Marlon Nonog was awesome! He was attentive to my concerns and even suggested the possible cause (low oil level), which was confirmed by the mechanic who worked on my car. When my car was ready, Marlon went over the findings and suggested more frequent oil changes due to the age of my car. I haven’t had any problems with the red ! since. Thank you, Marlon and Maita. More

I Like Maita We have used Maita's Toyota service department for over 25 years with very few problems. Love dealing with Mark Hylton, he is the best! We have used Maita's Toyota service department for over 25 years with very few problems. Love dealing with Mark Hylton, he is the best! More

Awesome Came in for an oil change and ended up getting nearly 4000.00 dollars worth of WARRENTY work done all for 100.00 dollar deductible it was awesome that Came in for an oil change and ended up getting nearly 4000.00 dollars worth of WARRENTY work done all for 100.00 dollar deductible it was awesome that the service manager BRIAN was able to do this for me working with my WARRENTY company. Also a guy by the name of Eddie Sanchez was super helpful and really nice guy thanks Maita Toyota More

Excellent Great staff the best compared to other Maita dealerships Very friendly, clearly explained everything was very accurate She was ahead of schedule wit Great staff the best compared to other Maita dealerships Very friendly, clearly explained everything was very accurate She was ahead of schedule with the estimated time. More

efficient. prompte, clean, courteous It is always our feelings that Maita Toyota's service is very reliable. But it is also very pleasant to have Maita to service our cars (2 rather aged It is always our feelings that Maita Toyota's service is very reliable. But it is also very pleasant to have Maita to service our cars (2 rather aged Toyota). The people greets you at the line is always very cheerful, and the person at the desk is professional, efficient, friendly, and he/she remembers the customer he/she serves. When the service is done, he/she would come to you personally, instead of a loud speaker. This time, the person who serves me at the desk was Bethany Garcia. As she explained to me all the works done, with a few words of conversation, she told me that she studied at American River College) to study, I asked her about her major field, "Communication" (I told her I was a retired professor from Buffalo, New York) .... Yes, Maita's waiting room is clean, spacious, the chairs are comfortable (to do readings with good light). More

recall service Kurt was kind and funny. He made my recall appointment very easy and smooth. He called when he said he would and the service was completed when he s Kurt was kind and funny. He made my recall appointment very easy and smooth. He called when he said he would and the service was completed when he said it would be complete! More

Maintenance and Recall Service I've purchased my 1st Toyota from Maita and has gone to them for routine services in the past years because of their service and will continue to retu I've purchased my 1st Toyota from Maita and has gone to them for routine services in the past years because of their service and will continue to return to them with the recent purchase of my 2nd Toyota. It was interesting to learn they now use UBER for shuttle service at no charge to the customer. PROS: Val assisted me this time and he was great! I had brought my car in for maintenance and was informed my car had a recall which he was able to take care of it the next day. The maintenance on my car was completed faster than the estimated time which I was happy with since it was after a long day at work. CONS: When I first pulled up for my appointment this time, there was a wait as there were no service person visible to check your vehicle in. Upon completion and after checking in with the valet to p/u my car, the 2 service guys standing outside were notified to pull my car up but did not act on it immediately. I understand if they were busy due to work related stuff but it appears and sounded as they were watching some sort of video or something on a cell phone or electronic device sitting hidden on the top self of the cart that sits between the check-in lanes. I felt a couple of the staffs checking the cars in and out were not professional and as friendly as those working inside. And just a suggestion, but it would be nice to have outdoor seating available for customers waiting for their vehicles to be pulled up. More

Always good service at Maita. I've been going to Maita Toyota on Auburn since I bought my 2010 Sienna. They have delivered consistent quality and customer service. This has inclu I've been going to Maita Toyota on Auburn since I bought my 2010 Sienna. They have delivered consistent quality and customer service. This has included clarity on the maintenance services I'm receiving, good communication with repair needs, price matching when I needed new tires, taking responsibility when the problem was theirs, explaining clearly when the problem was mine, an upbeat and down-to-earth, smooth and efficient vehicle intake and outtakes. They do what they do very well and I appreciate it. More