Maita Toyota - Service Center

Great service as usual. Answered my questions and in detail Great service as usual. Answered all my questions and in detail. That's why we continue to do business at Maita Toyota. We don't have to worry. If t Great service as usual. Answered all my questions and in detail. That's why we continue to do business at Maita Toyota. We don't have to worry. If the Service Department finds something additional that needs repair or replacement, they bring it to my attention and together we make the decision to have the work done now or later. More

45000 mi check I received punctual good service. Everyone was polite from the person I scheduled with, the person who greeted me, the person who worked with me for t I received punctual good service. Everyone was polite from the person I scheduled with, the person who greeted me, the person who worked with me for the service to the person I got my key back from. More

Friendly, Fast Service Didn't have much wait time before an agent helped me pay for my car repair and receive my car intact. The price for the repair was reasonable too! Didn't have much wait time before an agent helped me pay for my car repair and receive my car intact. The price for the repair was reasonable too! More

Fast, Friendly, and Knowledgeable I was there for maintainance service. Jason Saephanh was helping me and he was very friendly. The waiting time was shorter than expected. I was hap I was there for maintainance service. Jason Saephanh was helping me and he was very friendly. The waiting time was shorter than expected. I was happy with the service. More

service for recall and oil change bob was friendly and nice, the service was good and i felt the change after service on my car specially after recall service was done on my car, bob was friendly and nice, the service was good and i felt the change after service on my car specially after recall service was done on my car, More

Great experience Fast service, friendly and very helpful. Took care of my air bag safty recall for my Tundra. Recommend to anyone needing service for their Toyota. Fast service, friendly and very helpful. Took care of my air bag safty recall for my Tundra. Recommend to anyone needing service for their Toyota. More

Maintenance Service Although I had to wait 20 minutes past by appointment, I was greeted with friendly employees. I got Jason Saephanh as my service advisor twice now and Although I had to wait 20 minutes past by appointment, I was greeted with friendly employees. I got Jason Saephanh as my service advisor twice now and he is awesome! Maita Toyota has accommodated me well even though I'm not bringing in a Toyota car. More

REGULAR MAINTENANCE Good customer service. Jason was great, easy to work with. He told me my tires needed to be replace. he also told of an upcoming sales. He made an app Good customer service. Jason was great, easy to work with. He told me my tires needed to be replace. he also told of an upcoming sales. He made an appointment for me to have my tires replace, during the sale period. More

$4,900 or $750 I own a 2008 prius. My auxiliary (12v) battery was going bad and I had to jump start my car. The friendly stranger helping me, put the cables on the w I own a 2008 prius. My auxiliary (12v) battery was going bad and I had to jump start my car. The friendly stranger helping me, put the cables on the wrong poles on his battery, and reverse polarity jumped my prius. All electrical systems down. I towed it to the Toyota dealer (big mistake) and they started to take a look. Initially it is $150 for the inspection and first diagnostic. They found that obviously my main fuse was blown, along with two small fuses (rear lights and something else small). This repair was $600, but they could not see if any further damage had been done without replacing these three fuses for $600. So I said ok (big mistake) and they replaced the fuses for a ridiculous $600. THEN they said they needed to do a second diagnostic, to see if the inverter was fried (the part that converts power between the 12v auxiliary battery and the High Voltage hybrid battery) and this diagnostic would be another $300. After sensing a bad feeling, I told them to stop everything. After researching, I found that the inverter is going to be fried if you jump your prius with the polarity reversed, and the main fuse sometimes prevents this but generally only in a certain setting like shorting the battery in another way. But if you hook the cables up backwards and see sparks from the donor’s car, you’ve fried your inverter (especially if you see or smell any smoke, or any melted anything). After calling Toyota back and asking if they could tell me if they thought the inverter was fried, they of course said they could not tell me without the second diagnostic to “open up” the inverter and look inside (as if they couldn’t see damage to it from just looking at the outside) and this like I said earlier would be $300. Making it a total of $900 to replace 3 fuses and tell me the inverter is fried. To replace an inverter in a prius at any dealership is $4,000 they also said, and that I can only have it done at a dealership. After already spending $600 for three fuses, I declined their advice, and got my prius the xxxx out. I purchased a used good condition inverter off a parts website with a 1 year warranty for $170 and had a local mechanic install it for $550 out the door. BUT he also replaced my water pump for only an additional $200, something the dealership quotes as an $800 job (just to replace the water pump). So instead of paying $4,900 to replace the inverter, and three fuses, I payed $750 to replace the inverter and the water pump. And the $600 to Toyota for three fuses and what should be a 30 second visual diagnostic on the fried inverter. This is something my new mechanic said he would have done for free, and only charged $60 for the parts cost of the three fuses. Other than all of that, the people at Toyota are very professional and have very good customer service so it’s VERY VERY easy to accept what they say and take the advice they give. ONLY take free advice, and try to understand exactly what is happening and what is wrong or broken on your car so that you can research on your own, and decide if you can find a cheaper way. I think I got partly lucky (pun intended) that I found a guy to put in my used brought in part (inverter) because most places will say they don’t do that. But just keep looking until you find someone who will just do the job because it’s an easy $500 to charge for the labor (he charged two hours to take out the old inverter and another two to intall the one I brought). And compared to $4,000 that is a nice deal. Just make sure you are buying the right parts (part numbers, same year same model vehicle, etc.) and are certain that they are the issue that is occuring with your vehicle. More

Wonderful Experience Maita Toyota always does a great job on my car! The staff is super friendly, hard working, and very informative. Fair price and overall great experien Maita Toyota always does a great job on my car! The staff is super friendly, hard working, and very informative. Fair price and overall great experience! More