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Maita Toyota - Service Center

Sacramento, CA

3.9
3,907 Reviews

3,907 Reviews of Maita Toyota - Service Center

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February 27, 2018

Routine Maintenace Marlin took care of a problem with my car and kept me informed all day. Car service was done well and on time.thank you More

by Swimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Nonog
Feb 28, 2018 -

Maita Toyota of Sacramento responded

Marlon and Val are two of our long time customer facing employees. Thank you for the awesome review of Marlon's latest interaction with you and know that we will always do our best to keep you informed about your vehicle and the repairs that are in progress. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

MAITA consistently provides excellent customer service. We Ttrust MAITA to service TWO Toyota Tundra trucks. They treated us so well with servicing our first truck we bought another truck. Keep up the dili More

by 19ACCORD93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for trusting Maita Toyota' Service and Parts departments with both of your Tundras. We will continue to serve up the exceptional service that you deserve and have come to experience with us. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

On time and complete Thank you for respecting my time and fixing everything you said you would. From being greeted as I pulled into line to waiting in the comfortable loun More

by MIKEAND5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to review Maita Toyota's Service and Parts Departments. We strive to respect your time and your vehicle at every service opportunity. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Best servist ever!! I have been a Maita customer for many years and wouldn't take my cars anywhere else for service. The employees are courteous and very helpful with More

by TFT4600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Maita Toyota's Service and Parts Departments extend their heartfelt thanks for your wonderful testimony. We appreciate the loyalty shown by our long-time customers and will continue to work hard for you at every visit. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Oil Change Waiting over 90 minutes to get an oil change to me is a little too much. They replaced air filters clean out cabin filter and reviewed what was needed More

by Famousjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bethany Arntzen-Garcia
Feb 26, 2018 -

Maita Toyota of Sacramento responded

I apologize for the length of time that our servicing required for your vehicle. Our goal is to complete all minor services with a reservation within 60 minutes. Would you please send the particulars of your service visit ( repair order number located in the upper center of your copy) to allow me to investigate and respond back regarding your visit. mikelatham@maita.net Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Great Service I have been taking my car to Toyota Maita since day 1. I have a 2010 Corolla. I always experience wonderful service. They always address my concerns a More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lowe
Feb 26, 2018 -

Maita Toyota of Sacramento responded

I thank you for taking the time to review Jacob and his peers. And we all thank you for being a long-time valued customer of Maita Toyota. You are the reason that we strive to provide exceptional service time and again. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Oil Leak Repairs Brought my 97 4Runner in for oil leak evaluation. Dealer identified valve cover gasket and others in the area that required repair. Agreed to repairs. More

by Toyota 4 Ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to write a review after all the concerns that kept popping up. We are always trying to look further than the initial concern in order to keep your vehicle in optimal running condition, but it would appear that we missed on a couple of items. Thankfully, Marlon was there for you and showed by example what Maita Toyota is all about. We look forward to your next service visit and promise that you will receive the same exemplary service from Marlon as always. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Awesome service every time, all the time. My Venda broke down on Friday. Car in for service on Saturday and received car back that evening. My service advisor Val Valvadez is the best! Thank More

by ROSSVALORIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to recognize Val's efforts in spite of your stressful weekend. We appreciate your comments and hope to see you again under less stressful circumstances. Thank you, Mike Latham Service Director Maita Toyota

February 25, 2018

Great place to take your vehicle The Toyota employees at Auburn Blvd are very polite, helpful and courteous!! Marlon and Karina helped us with our 2 vehicles in our recent appointment More

by G.P. Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ossome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi, Marlon Nonog
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for being one of our multiple Toyota / multiple visiting customers. You are the reason that all of our employees strive to give exceptional service in every aspect of your ownership ( we see that you called out Ben from sales as well.) Mike Latham Service Director Maita Toyota

February 24, 2018

Very Helpful We were very pleased by the help Lee gave us. He went well beyond the call of duty. We were also pleased with the person who did the actual diagnosi More

by bobbysgirl1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We appreciate your recognition that our service si a complete team effort every time. Lee is the face of the service department and flawlessly orchestrates all the behind the scenes actions to present you with an exceptional service visit. Thank you for taking the time to recognize our team. Mike Latham Service Director Maita Toyota

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