3,922 Reviews of Maita Toyota - Service Center
Quick, but questionable I took my '17 Tacoma in for its 10K mile service (oil, rotate tires, top off fluids), which is free under the Toyota Care program. The service adviser I took my '17 Tacoma in for its 10K mile service (oil, rotate tires, top off fluids), which is free under the Toyota Care program. The service adviser seemed a bit annoyed while checking me in because there was some type of name mix up on the Toyota Care account and she needed "management" approval to correct it. While checking out, about an hour later, my adviser mentioned that she did take care of the name mix up. Thanks. A day or two after the service I happen to check the tire pressure (via HUD screen/TPMS) and all tires were set about 8-10 psi too high. I confirmed the TPMS reading with a manual gauge while airing down to the Toyota recommended 30 psi (cold). Not a huge deal, but I'm glad I noticed it before much longer. Having tires set too high, or too low, can prematurely wear them out. It can also adversely affect ride comfort, grip, road noise, etc. This reminds me that I should check my oil now. Hopefully that's not overfilled, too. More
Quick and Great Service Maita Toyota provided me an estimated service time of two hours for my 2017 RAV 4 Limited. The service time was just one hour. Terrific service with Maita Toyota provided me an estimated service time of two hours for my 2017 RAV 4 Limited. The service time was just one hour. Terrific service with courteous services. More
Great Experience This was my first time having my car serviced at Maita (I’ve always gone to Roseville Toyota—no special reason except that’s where I bought the car). This was my first time having my car serviced at Maita (I’ve always gone to Roseville Toyota—no special reason except that’s where I bought the car). My service person, “Marlon” was very friendly, energetic, accommodating. He had excellent communication skills and “follow through” on everything he said he would do (he contacted me before I ever needed to call back or follow up). Although taking the car for servicing is an odious task for me, it was as pleasant and convenient as it could’ve been. ;P More
Outstanding experience! "The employees have a focus on customer service and go out of their way to take care of the customer. The people at the dealership are friendly and en "The employees have a focus on customer service and go out of their way to take care of the customer. The people at the dealership are friendly and engaged. I asked a person in the Parts Department a question unrelated to parts, and she walked me over to a person who could help me. Very accommodating. I was favorably impressed." More
Amazing service People are always nice and helpful. They always answer my questions and concerns. I can tell they all are properly trained and have excellent costumer People are always nice and helpful. They always answer my questions and concerns. I can tell they all are properly trained and have excellent costumer service skills. Couldn't be happier. More
Nice teamwork , good work, good people who work there. Thank you so much for help, and we schedule already next appointment with Toyota for my wife’s 2018 Camry. We happy to have that car, good MPG, good s Thank you so much for help, and we schedule already next appointment with Toyota for my wife’s 2018 Camry. We happy to have that car, good MPG, good sales person team. We will recommend to our friends. More
Top Notch Customer Service Driven Dealership After a horrible experience at Elk Grove Toyota, it was refreshing that everyone I encountered here was very friendly, helpful, and knowledgeable. The After a horrible experience at Elk Grove Toyota, it was refreshing that everyone I encountered here was very friendly, helpful, and knowledgeable. They were able to diagnose the problem and answer my questions within a few hours even though they had many appointments and were very busy. More
Excellent service Absolutely the best service anywhere! Someone is out within a minute of driving in. Service advisor is friendly but very professional and efficient. Absolutely the best service anywhere! Someone is out within a minute of driving in. Service advisor is friendly but very professional and efficient. Work is always done in a timely manner. The waiting area is nice and comfortable with numerous large screen tv’s and even breakfast available. Definitely a five star rating! More
Very good service They did what they said they would and didn't try to sell me anything I didn't need. Unlike the other place I went to before. However, I don't know They did what they said they would and didn't try to sell me anything I didn't need. Unlike the other place I went to before. However, I don't know if they have senior rates since I didn't get it. Some other dealers give senior rates when they service your car. The waiting area is very pleasant and the coffee and cut up donut was good. However, it would be nice if they had healthy snacks also. Such as fruit or crackers. More
Recall repair Failure by service staff to tell me that they would have to keep my car overnight. Inconvenience because I was not prepared to leave it overnight Failure by service staff to tell me that they would have to keep my car overnight. Inconvenience because I was not prepared to leave it overnight More