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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,475 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,475 reviews

May 26, 2023

Service department is first rate. Always on schedule and communication is very good. I wait for service and waiting area is great. More

by Early bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
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Jun 02, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 25, 2023

Brian was excellent! The car repair took longer than expected. The diagnosis took longer, the actual repair was shorter. More

by sdigraitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
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Jun 02, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

May 24, 2023

Dealership has very knowledgeable sales personnel and a wide variety of cars. Very happy with what I bought a Mustang GT thank you. More

by SURSAM123
Recommend Dealer
Yes
Employees Worked With
Billy
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Jun 02, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

May 22, 2023

No accountability after the sale is made. Seems to be little to no communication skills. More

by rbartolanzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie, Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
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May 19, 2023

It takes too long for your vehicle to be diagnosed. They won't let you schedule a time in advance to bring your car in for an assessment, you have to stay in a queue that takes 2-3 weeks just to determ More

by brandynicholejones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tyler
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May 19, 2023

Tyler was very helpful and answered all of my questions. His customer service is top notch! More

by tsjjjmccray@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 18, 2023

Great Service, Knowledgeable Staff, Great Product, Fair Price, Easy Sale Process, Quick Sale and Purchase. More

by cspinner1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lee
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May 18, 2023

Great experience. Scott was efficient and we were in and out with out a hitch. Would highly recommend this dealership to anyone looking for a Ford. More

by dbogue0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sicchitano
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May 16, 2023

Very pleasant staff who were very efficient in helping us complete each step in purchasing. More

by Bobbywp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derick Thornton, Darreyell Anthony
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May 16, 2023

Great service and great people! The service department took great care of me. Cason was great! More

by corey0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
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