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Mall of Georgia Ford

Buford, GA

4.1
3,475 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,475 reviews

May 09, 2023

I was rushed through to buy the Maverick, but my truck order was lost. The finance guy was great though. More

by pemcgowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick and Brandon
May 08, 2023

Amazing experience. Sales & finance went above and beyond to get us what we wanted. Definitely the best buying experience. More

by Scrichardson177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
May 06, 2023

I needed a 90k mile service on my F-150. Brian, my service representative, took care of everything. He explained the service and gave an accurate estimate of how long the service would tak More

by losblagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
May 06, 2023

Very efficient and easy process. Both Ashlynn and Jordan did a great job! I appreciate the military discount! More

by StAs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lee
May 05, 2023

He's been great across multiple interactions. This last time, he went above and beyond to make sure he and the mechanics took care of the problem even though it was not due to their dealership. More

by heck.brandon
Recommend Dealer
Yes
Employees Worked With
Matt Tyler
May 05, 2023 -

heck.brandon responded

Matt Tyler is a go-to. The last time he took care of me (all others have been 10/10 too), he went above and beyond to make sure he and the mechanics took care of a really challenging problem even though it was not due to their dealership.

May 04, 2023

Had a great experience working with Tyler in the service department. He scheduled my visit promptly and kept me informed throughout the day while my car was being worked on. More

by Toinoze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 05, 2023 -

Mall of Georgia Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon!

May 03, 2023

The service crew was very helpful and customer oriented. They arranged a rental while my truck was being serviced More

by andrevinson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tyler
May 05, 2023 -

Mall of Georgia Ford responded

We appreciate the comments on your experience with us, we hope we can assist you again soon!

May 01, 2023

Adrian does an outstanding job. This is our sixth vehicle in four years with Adrian. He is an awesome salesman. Make the process so easy More

by KARL.SMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Mall of Georgia Ford responded

Thank you very much for your kind words and positive feedback! We truly appreciate it and are delighted to hear that you had a great experience with us. Our team works hard to ensure that our customers receive the best service possible, and we're glad that we were able to meet your expectations.

May 01, 2023

Ashlynn was my sales person. She listened to my wants and needs. She gave me everything that I was looking for at a killer price! Couldn’t be more pleased! More

by L. Woolsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Mall of Georgia Ford responded

Thank you so much for your positive review! It really means a lot to us that you took the time to share your experience.

April 30, 2023

I brought my new car in because the lane assist wasn’t working. The service s department told me “this is how it works”. I checked with other bronco owners who confirmed this is not the case. I am More

by Douglas K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Lee
May 05, 2023 -

Mall of Georgia Ford responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

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