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Mall of Georgia Ford
Buford, GA
3,436 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,436 reviews
Verified CustomerOctober 30, 2021
Brian was my service Advisor, he took good care of me and programmed a new key fob and cut me a new key. The parts department was also helpful in getting a new key fob for my Mustang. and programmed a new key fob and cut me a new key. The parts department was also helpful in getting a new key fob for my Mustang. More
by faizkhan98
Employees Worked With
Brian
October 30, 2021
The sales department was amazing, they worked with me through the whole process, painless for the most part, as far as the maintenance done on the vehicle I bought, not great at all, the air filter was f through the whole process, painless for the most part, as far as the maintenance done on the vehicle I bought, not great at all, the air filter was filthy and definitely needs to be changed and 3 out of the 4 tires were replaced and now the only tire that wasn’t replaced now needs to be replaced badly. More
by miguelmolina1011
Employees Worked With
Gene Diehm
October 30, 2021
Great car buying experience. The entire process was quick and easy to follow what they were saying quick and easy to follow what they were saying More
by allenkilgore76
Employees Worked With
October 29, 2021
Careless to walk in customer & not very helpful. Trying to get service inquiry and even service advisor's sees me... they ignored right front front of me. to get service inquiry and even service advisor's sees me... they ignored right front front of me. More
by myxb0909
Employees Worked With
Service advisors
October 29, 2021
Haven’t been in your service department in several months. Not sure why you are asking me to rate you right now. However, compared to Toyota and Nissan car service, Ford ranks bare minimum. And, yo months. Not sure why you are asking me to rate you right now. However, compared to Toyota and Nissan car service, Ford ranks bare minimum. And, your asking me to rate an employee I don’t even remember otherwise I can’t submit this rating. More
by robertbrusch
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee, Keith Schoeck, Jadon Haynes, Eliot Matias, Matt Scian, Justin Hopkins
