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Mall of Georgia Ford

Buford, GA

4.1
3,442 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,442 reviews

May 28, 2021

Sorry but your company has not been honest when we needed our vehicle repaired. We were also told that Ford Company did not have anything to do with dealerships. More

by loal_516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Diehm
Jun 14, 2021 -

Mall of Georgia Ford responded

Hi Loal516, We're sorry to learn of your experience and would like to speak with you to investigate more about the issue. At your convenience, please reach out to Ms. Frazier at LFrazier@mogf.com.

May 27, 2021

They were very attentive and the service was quick. I also love that they provided a lift for me to get there. The young Latina was customer service driven More

by DORABAKERBRIDAL071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young latina
May 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

May 27, 2021

I have always trusted this dealership to give me fast and efficient service for my vehicle. They’ve earned my business and I wouldn’t go anywhere else. More

by JETWILLCOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

May 27, 2021

Excellent service, advice and very professional. Bob was an excellent service adviser working with me on my first service on my new truck. He was also very respectful of my Veteran status. A pleasure coming More

by SCOTTTHOMPSON09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brousseau
May 28, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 26, 2021

Salesman Travis bloomfield gave me Absolutely excellent customer service and got me the car I wanted. The process and buy were eady with no hassle More

by aljerome7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bloomfield
May 27, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 21, 2021

Andy was the best salesperson. He was patient and did an incredible job finding what I wanted. He kept me in the loop and was amazing! More

by craigkn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
May 24, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 20, 2021

Alan, my service supervisor, went above and beyond to listen to me, keep me informed, and to make sure to provide me with transportation when it took longer for my Edge to be fixed than expected. He resp More

by terrywegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None listed
May 21, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 17, 2021

The team was very professional, informative and, friendly. They answered the questions I had and suggested the type of service I will be needing and when I would need it. More

by Foster5820
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
May 18, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

May 16, 2021

Purchase of our lease vehicle; charged doc fee a second time; no negotiating with us to keep our business; we left; no longer a customer of MOGF. More

by martha.swinney86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Farmer
May 16, 2021

Love this dealership. Everybody cares and wants to work with you. I will not take my Ford vehicles anywhere else. They make you feel at home. 5 stars for everyone! More

by Twilson4540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven with service department. 5 star. , Gene Diehm
May 17, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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