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Mall of Georgia Ford

Buford, GA

4.1
3,441 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,441 reviews

March 18, 2021

I bought my F-150 from Mall of Georgia Ford about 6 months ago and any interaction I’ve had with their service team has been great without any issues. The dealings I’ve had with their service rep Tony More

by TERRYMILANO99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens, Jordan Lee
Mar 19, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 17, 2021

We are very happy with our purchase and feel the trip we took to The Mall of Georgia Ford was well worth the drive! Thanks so much! More

by DBIVENS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Receptionist was very courteous and congratulated us on our purchase when we were leaving. , Jordan Lee
Mar 18, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 17, 2021

Thank you mog ford once again for keeping my 2006 e250 on the road.i have depended on you more times than I can count and you do not disappoint. Thank you. More

by gjacks76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veraliz Garcia
Mar 18, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 13, 2021

This was great service and we appreciated the hard work ensuring all covered services were complete. The work was completed faster than first quoted and everything was fixed first time More

by DSTORMS2070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Mar 15, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 13, 2021

They went out of their way to accommodate me during a rough period of my life. They did a great job highly recommend them to you. More

by CINDYLEEKLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Malcolm
Mar 15, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 13, 2021

Management stepped up to resolve my part on order delay. The delay was beyond their control due to micro-chip delays across the country. Satisfied with response and repair More

by richmon53
Recommend Dealer
Yes
Employees Worked With
Service Manager - Sterling
March 12, 2021

Fantastic experience. Very knowledgeable salesman and sales team. My husband said that this was the easiest car buying experience he has ever had. All employees where very knowledgeable and friendly. More

by TLAND3121954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shellaugh
Mar 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 11, 2021

I love my car, but I wish I went somewhere else to get the service done. I was over charge for labor (over $1000) just to put a small part that cost a little over $23. More

by minajoseph30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yarilis Gonzale
Apr 16, 2021 -

Mall of Georgia Ford responded

Hi Minajoseph30, We're sorry to hear about your experience and would like to speak with you to see what we can do to remedy the situation. At your convenience, please reach out to our Customer Care Coordinator, L. Frazier, at lfrazier@mogf.com.

March 11, 2021

Easy and no hassle sales department. Josh was amazing. Darren in finance was very helpful in getting the deal approved . I love my Ford Ranger ! More

by kevin1rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

March 10, 2021

Steven W. has the best customer service. He always puts the customer 1st! Thank You Mall of GA ford. It makes a difference knowing that you can trust your service advisor. More

by Tfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven W
Mar 11, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

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