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Mall of Georgia Ford

Buford, GA

4.1
3,439 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,439 reviews

February 17, 2021

Service Advisor Tony Owens very pleasant, professional, explained everything to me and gave recommendations on other maintenance items that I need to get done. He is friendly. We chat about Ohio, Ohio Stat More

by S Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Feb 18, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 17, 2021

From the moment I arrive at Mall of Georgia Ford, I always encounter smiles and courteous service. I used to dread getting my car serviced until I switched to this location. So far so great! More

by Abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Feb 19, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

February 16, 2021

Take couple time to get the right service, never have a good service 8n the first time that's not really good to recommend to anyone More

by ANDREAPESANTEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Lee
Feb 25, 2021 -

Mall of Georgia Ford responded

Thank you for letting us know about your experience. We want to assure you that we value every customer and their time spent at our dealership. Please contact Lindsey Frazier at lfrazier@mogf.com to further discuss your experience.

February 15, 2021

Nice and clean.SpaciousComfortablePlenty of sitting Nice and clean. Spacious Comfortable Plenty of sitting room in waiting area Clean reatroom Attentive Staff Flexibility of Service dept was grea More

by Nmtscrubatyahoodotcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Walker and Erin Meek
Feb 16, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 15, 2021

Have purchased three vehicles from the dealership over the past 20 months. The sales team has always been great to deal with and I have always felt that the deals were good deals. The only current issue i More

by EBERTCHRIS
Recommend Dealer
Yes
Employees Worked With
Sales team
Feb 16, 2021 -

Mall of Georgia Ford responded

Thank you for reaching out. We would also like to get your situation handled promptly. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

February 14, 2021

Tony is clear and believes in conveying the pertinent only, yet detailed information. Very knowledgeable and good to work with. Tony has my interests as his interest. More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Service
Feb 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Brian!

February 14, 2021

MOG ford has been my exclusive service provider since mile Zero to 130,000. I won't go anywhere else. I've always been treated fair and never over-sold. More

by pws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Feb 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, and thank you for being a loyal customer!

February 13, 2021

very bad service. They refused to fix my 2014 ford focus, for a transmission problem rl which is covered by extende warranty, leaving shi I took it to another ford dealership which they fixed it at no More

by Jucaveni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Mall of Georgia Ford responded

Hi Jucaveni, Thank you for letting us know! There should be no reason why we could not address your transmission and would like to learn more. Please contact Lindsey Frazier at lfrazier@mogf.com to further discuss things and find a remedy to your situation.

February 12, 2021

The Service Department is top notch. Very friendly and very informative. The waiting area is very clean,safe and comfortable. The Service Department performance is one of the main reasons I continue to bu More

by DWASHENBURN300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 10, 2021

Mrs Marilyn Muir She is a excellent customer service Today she ordered my new tire and the service was very fast and I would recommend it More

by Luigar1132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Feb 11, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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