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Mall of Georgia Ford
Buford, GA
3,441 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,441 reviews
February 07, 2021
They Wanted to a unnecessary repair by adding adding a fusible link to a cable that should’ve been just removed. The knowledge of my 2011 Ford transit van was limited. fusible link to a cable that should’ve been just removed. The knowledge of my 2011 Ford transit van was limited. More
by als.repairs
Verified CustomerEmployees Worked With
I can’t remember that lady
February 03, 2021
Always helpful with service. Work is completed on time. Good with scheduling and picking up after hours. Nice waiting area should I ever need it. Not sure of small parts counter! Guess times have changed Good with scheduling and picking up after hours. Nice waiting area should I ever need it. Not sure of small parts counter! Guess times have changed with do it yourself repair!!! Arlington Blount More
by v214wrr
Employees Worked With
Tony Owens
February 02, 2021
I received excellent service again from Marilyn at Mall of Georgia Ford Service Dept. She always treats me with utmost professionalism and I appreciate her honesty and expediency with the service if my veh of Georgia Ford Service Dept. She always treats me with utmost professionalism and I appreciate her honesty and expediency with the service if my vehicles. Thank you! More
by JIZAG
Employees Worked With
Marilyn Muir
February 02, 2021
Everyone I worked with there was extremely friendly. I never felt badgered or overwhelmed by salesmen. Josh did a great job making the deal fast and easy. never felt badgered or overwhelmed by salesmen. Josh did a great job making the deal fast and easy. More
by dallas.brock.smith
February 02, 2021
Fantastic service. Everyone seemed to care so much about getting things right. We got what we wanted a great ford truck. The service is so amazing. I would go back again for sure. Please go here for great s getting things right. We got what we wanted a great ford truck. The service is so amazing. I would go back again for sure. Please go here for great service and get the best nice and clean vehicles. thank you Mall of ga ford More
by jlbeck503
Employees Worked With
January 31, 2021
Excellent group of people. The process was easy and I got an amazing deal! Thank you Mall of GA Ford! I will definitely recommend my family and friends. an amazing deal! Thank you Mall of GA Ford! I will definitely recommend my family and friends. More
by JAY
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Jessica Slaughter, Gene Diehm
January 30, 2021
Always a pleasure to bring my vehicle to Mall of Georgia Ford. They always handle all my issues and keep me updated through put the whole process. Ford. They always handle all my issues and keep me updated through put the whole process. More
by RWARD169
Employees Worked With
Michael Brislin
January 29, 2021
We purchased a car there with an extended warranty. Used it within the first two weeks we had the car. That was THE ONLY time we have been able to use the bumper to bumper warranty. We have needed it but th it within the first two weeks we had the car. That was THE ONLY time we have been able to use the bumper to bumper warranty. We have needed it but they will not diagnose anything unless we pay and additional amount and even then they will not use that warranty. Very disappointed in this dealership and the service department. They do not care about the customer only the sale and move on. More
by jenny
Employees Worked With
Our sales person left, service guy is gone
January 29, 2021
Elliot, sales manager and business manager were all a great pleasure to work with in helping us get a great deal for a 2021 Ford Explorer Limited Edition. great pleasure to work with in helping us get a great deal for a 2021 Ford Explorer Limited Edition. More
by Dksanchez1
Employees Worked With
Elliot - 5 stars
January 28, 2021
The staff was very friendly and helpful. I must say this is my second time coming to this dealer ship. I was more impressed now than before. Keep up the good work. is my second time coming to this dealer ship. I was more impressed now than before. Keep up the good work. More
by vs62401
Employees Worked With
Jessica Slaughter, Jordan Lee
