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Mall of Georgia Ford

Buford, GA

4.1
3,436 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,436 reviews

October 05, 2019

Purchase Everyone involved helped in purchase process they explained features of vehicle and were also very helpful when it came to reviewing the terms and war More

by robertdeanne
Recommend Dealer
Yes
Employees Worked With
Kevin McBride, Ken Farmer
Oct 08, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

October 04, 2019

Terrific From start to Finish!!! All of the dealership personnel worked with me throughout the whole transaction in a very professional manner- especially Ken Brewer-I will recomme More

by sgbinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name at the moment - But he is head of the service department, Ken Brewer, Jessica Slaughter, Sean Teiken
Oct 08, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 03, 2019

Sales Kristi did a great job from start to finish. From the time I first arrived on the lot, until the time I purchased the vehicle, she made my experience More

by VIncent
Recommend Dealer
Yes
Employees Worked With
Kristi Malcolm
Oct 03, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 01, 2019

Easy transaction They had a truck in stock that worked for me. Gave me a decent trade on my old truck. Friendly staff, they even treated my dog Spike nice. More

by Camping Coastie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

October 01, 2019

Seamless Great staff worked extremely well together. Didn’t have to wait long and everything was handled perfectly. Can’t thank them enough. Won’t shop anywher More

by COACHMESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McBride, Ken Brewer, Ken Farmer
Oct 02, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

October 01, 2019

Service tech was great Alan Greene was a great service tech. He made my experience awesome by dealing with an unresponsive warranty company and keeping me updated each day. More

by Lslovsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Oct 02, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 01, 2019

Awesome service Marilyn is always attentive whenever it comes to her customer and up front with them. She will tell you want your car needs immediately and what it w More

by MDCLINE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Oct 02, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 01, 2019

Thanks Recalls done great job Marilyn. No problems easy drop off and pick up. Always a good experience with this location. This is all I needed to say. More

by JOECAMIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Oct 02, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 01, 2019

Repair The dealership did a great job with the service. However, my only complaint is that the price was a little steep. Other than that, the service was gre More

by moyoarise1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm
Oct 02, 2019 -

Mall of Georgia Ford responded

We are so glad the service was great!

October 01, 2019

Nothing I went to bought a car from mason Clark and there was some repairs needed to be done before I took the car home like some paint chipping. And he promi More

by Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McBride, Mason Clark
Oct 02, 2019 -

Mall of Georgia Ford responded

Lucas, we never want our customers to feel we are turning them down or not fixing their vehicle properly. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss your situation in further detail.

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