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Mall of Georgia Ford

Buford, GA

4.1
3,439 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,439 reviews

August 17, 2019

Excellent Very generous, listening to my problems/situations I’m having and explained to me easily to work with me. Awesome advisor I’ve experienced with. More

by JENSK129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Aug 19, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 17, 2019

Quick knowledgable and effixuebt I live the professional atmosphere and working hard to get all the services you need and fast. I know this is the dealer for me More

by yngoggans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Martinez; Ms. Muir in service is outstanding, friendly and professional.
Aug 19, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 17, 2019

New car Sales person was extremely helpful and got the car I wanted and took it for a test drive it was awesome so I decided to complete the transfer fro 201 More

by yee.haaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Farmer, Gene Diehm
Aug 19, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 16, 2019

Great experience at Mall of Georgia Ford We were immediately helped by Mason as soon as we arrived. We knew exactly what we wanted, and we were able to get exactly what we wanted. It's never More

by Jackson19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Clark
Aug 16, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 16, 2019

Purchase of 2020 Explorer The purchase of the new explorer ST was simple and easy. Everyone was great and provided fantastic customer service. I would definitely recommend buyi More

by jwsmith7965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz Grant, Ken Farmer
Aug 16, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 16, 2019

Found the problem and fixed it They were able to determine that we needed a new module for the radio. They ordered the part, it came quickly, they replaced the part without any prob More

by hlazen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Teiken
Aug 19, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 15, 2019

Great experience with Ricky horton and the dealership This is the second car my wife and I have brought here, we love this place it's very clean, patience, and helpful, we worked with Ricky and Arron and More

by Michaeljsapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Horton, Aaron Coles
Aug 15, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 15, 2019

Stay away from this dealer! They do not granted the rebates or interest prices, also make you give your car as a trade in in order to “qualify” for the CERO % with Ford Credit. I More

by SCA
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Manager ALAN
Aug 19, 2019 -

Mall of Georgia Ford responded

Syl, Our team is dedicated to exceptional customer service. We are therefore sorry to hear you were not completely satisfied. As Alan discussed with you when you were here, the trade-in was required to have all the dealership discounts applied; not in order to obtain the special interest rate nor all the factory rebates. This point was maintained throughout the process. We were not ever made aware of any misunderstanding in regards to this while you were here. As this business has been concluded for a number of days now there is nothing that can be done to change it. We do wish you only the very best.

August 15, 2019

Great experience with knowledgeable staff We always purchase our vehicles at Mall of Georgia Ford. Adrian Turnbull is a great sales representative who answers every question with honesty and e More

by PARKFAMILYOF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McBride
Aug 19, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 14, 2019

Would not fix my transmission. Ford is aware of large transmission issues with the their Focus & Fiesta models. Rather than issue a recall, they are keeping this quiet & doing a pat More

by christopher
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Teiken
Aug 19, 2019 -

Mall of Georgia Ford responded

Christopher, thank you for bringing this to our attention. Our team always wants to help out as much as we can. We would like to discuss your situation further to see what we can do to fix the problem with your vehicle. At your earliest convenience, please contact Sterling Oliver at 678-288-5979.

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