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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,420 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,420 reviews

April 02, 2025

The Mall of Georgia Ford did an excellent job on my car. I will recommend them to my friends. More

by agalabai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words! We’re so glad to hear you had a great experience with Mall of Georgia Ford. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you and your friends again in the future!

April 01, 2025

Quick and easy. Was glad to be able to schedule an appointment for service that was honored. I was immediately met at my car for my scheduled service. Service at th More

by mrstwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Knight
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Apr 02, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We're glad to hear that your service appointment was quick, easy, and honored as scheduled. We always strive to provide top-notch service, and it's great to know we've met your expectations. We look forward to assisting you again in the future.

March 30, 2025

Dropped truck off for service department to look into possible transmission issue, was told I needed a new transmission. Took the truck to another shop and turned out to be a programming issue and noth More

by WILLIAMS4945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Mall of Georgia Ford responded

We understand your concerns and want to address them appropriately. Please reach out to Scott Tackabury, as he would like the opportunity to discuss this situation further and ensure that any misunderstandings are clarified. You can contact him directly at Stackabury@vtaig.com.

March 30, 2025

Thanks for all your help finding the truck I was looking for. Thanks for making the sales process quick any easy! More

by Blankg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Mall of Georgia Ford responded

We're glad we could help you find the perfect truck! It’s great to hear that the sales process was quick and easy for you. Thank you for your kind words, and we appreciate your business!

March 30, 2025

Is this school or what the xxxx do I tried writing a review and I guess it was to short so here it is it was a horrible experience thank you More

by oscar.atlbestautos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. We would like the opportunity to address your concerns directly. Please reach out to Scott Tackabury at Stackabury@vtaig.com, and we’ll do our best to resolve the issue. Your satisfaction is important to us.

March 30, 2025

Excellent people! !! I they make everything easy!!!! I will recommend to all my friends to come over!!! More

by WALTERDURAN_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you so much for the fantastic feedback! We're thrilled to hear that our team made everything easy for you. We truly appreciate your recommendation and look forward to helping you and your friends in the future. Thanks again for choosing us!

March 30, 2025

I was thoroughly pleased with my visit to Mall of Ga Ford service center. Thank you. More

by kthompson75.kt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience with our service center at Mall of Georgia Ford! We're thrilled to hear that you were pleased with your visit, and we look forward to assisting you again in the future.

March 30, 2025

Did an excellent job in fixing my car. I truly appreciate the professionalism that was shown to me. More

by laurieanntaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team provided the professionalism you deserve. If you ever need assistance in the future, don't hesitate to reach out!

March 29, 2025

Brian, did great job keep me informed about my vehicle wheat was going with it and when was ready. Great team More

by JEDW5307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 31, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that Brian did a great job keeping you informed about your vehicle and its progress. It’s always great to know that our team made your experience smooth and positive. We appreciate your kind words and look forward to assisting you again in the future. If you need anything further, don’t hesitate to reach out!

March 28, 2025

My sales rep was terrific, very helpful and made buy a new truck easy. Great experience! More

by kaycebrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Mall of Georgia Ford responded

Thank you for your feedback. We’re thrilled to hear that your sales representative provided terrific service and made the process of buying your new truck easy and enjoyable. We’re glad you had a great experience, and we appreciate your trust in us. If you need any further assistance, feel free to reach out.

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