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Mall of Georgia Ford
Buford, GA
3,445 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,445 reviews
July 27, 2023
I went in for a paint protection service, & now my hood looks noticeably worse. It has large “brush-like” strokes that are too visible. I gave it time to settle, but the stroke marks have remained! And looks noticeably worse. It has large “brush-like” strokes that are too visible. I gave it time to settle, but the stroke marks have remained! And the paint has dulled down considerably. I’m not sure what all was done, but it looked better before I took it in. Now I’m left looking for a corrective paint job from SOMEWHERE! More
by devon_rell22
Verified CustomerEmployees Worked With
None of the above listed.
July 25, 2023
Always issues here, went to pick my car up and they couldn’t find it waited 20+ minutes I don’t understand how you loose a car! I always call to follow up on my parts on order to see if they have come couldn’t find it waited 20+ minutes I don’t understand how you loose a car! I always call to follow up on my parts on order to see if they have come in. I have had my Bronco a little over a year and this is the 2nd time my sunroof has been worked on. More
by elizabethbrown08
Employees Worked With
Micheal
July 24, 2023
Great people. Good PR. Good call backs. Helpful educating use on points to get service rewards Good PR. Good call backs. Helpful educating use on points to get service rewards More
by tech02
Employees Worked With
July 23, 2023
Thus dealership is very customer oriented and efficient! They treated me with respect and they respected my time! They treated me with respect and they respected my time! More
by Maddoxkelly
Employees Worked With
July 23, 2023
This location has poor communication. They take up to 48 hours for simple diagnostics basically meaning my car is just sitting there for days until they can get around to it. And now I’ve They take up to 48 hours for simple diagnostics basically meaning my car is just sitting there for days until they can get around to it. And now I’ve been waiting for 5 days still with no word for an AC check. This is a poorly ran service center. More
by Lu
Employees Worked With
Stephanie
July 22, 2023
Great service, clean waiting area, knowledgeable technicians, excellent detailing of the vehicle, voices is clear and decisive of all the information you need. technicians, excellent detailing of the vehicle, voices is clear and decisive of all the information you need. More
by milalphonso
Employees Worked With
July 22, 2023
Michael Brislin is the man. Not only did he get my 2022 F-250 Tremor fully serviced, but he was able to get my windows tinted as well. On top of that, I’m not sure if it was b Not only did he get my 2022 F-250 Tremor fully serviced, but he was able to get my windows tinted as well. On top of that, I’m not sure if it was by design or happenstance, but he was able to put me in a courtesy vehicle that had many of the interior amenities as my truck. This made the temporary transition quite seamless. Outstanding experience for sure. More
by Jeff@comfortcontrolinc.com
Employees Worked With
Michael Brislin
