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2,198 Reviews of Mall of Georgia Ford - Service Center
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November 25, 2023
Last two service writers refused to address my recall issues and very poor demeanor! He said on the last visit he would call me back with an update and never did!!! issues and very poor demeanor! He said on the last visit he would call me back with an update and never did!!! More
by LGNVHOLMES
Verified CustomerEmployees Worked With
Service department
November 24, 2023
All five of my vehicles are serviced at Mall of GA Ford. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. Three Fords a GMC and a VW all receive the same level of care from the service team at better prices than the OEM Dealers located nearby. More
by scharle
Employees Worked With
Other Employees :
Sterling And Chris
November 23, 2023
All employees were helpful, friendly and made me feel right at home. I will enjoy my next visit. right at home. I will enjoy my next visit. More
by pflyingmonkey123
November 21, 2023
Took car in for a recall. Had appointment said would get back that afternoon. No call. Next day got call saying part wasn’t available yesterday car is ready now. Upon looking Had appointment said would get back that afternoon. No call. Next day got call saying part wasn’t available yesterday car is ready now. Upon looking at invoice it says rear toe link ball joint inspection. Was the part actually replaced? Recall states due to driving on salt treated roads this could be an issue. We lived in MO prior to moving to GA. Concerned that part was not replaced. I have called and left messages for someone to verify that indeed part was replaced and have yet to get a call back from someone. More
by Chucka68
Employees Worked With
Scott Tackabury
November 21, 2023
Disappointed it took so long to discover it was a motor mount. Dropped car off on Thursday 11/2 and it was completed on 11/10. Problem was discovered on Tuesday 11/7. Part was not ordered until 11/8. Part mount. Dropped car off on Thursday 11/2 and it was completed on 11/10. Problem was discovered on Tuesday 11/7. Part was not ordered until 11/8. Part came in on 11/9. Car was not done until 11/10. It should have been done on 11/8. Cost me two extra rental days with Ford Rental. $80. More
by Rob Cole
Employees Worked With
daralle
November 20, 2023
We deal with Darreyell Anthony who is very nice and professional. Any questions that we have she always answers them immediately and makes sure that we are taken care of. She is one of the reasons that professional. Any questions that we have she always answers them immediately and makes sure that we are taken care of. She is one of the reasons that we always come back to Mall of Ga Buford Ford dealership. I also want to give a good praise to Brook who took our payment she went above and beyond to give information on the Ford pass reward information. Thanks E Lilly More
by chicolilly
Employees Worked With
Darreyell Anthony and Brook
