Back

Manhattan Beach Toyota - Service Center

Manhattan Beach, CA

4.8
291 Reviews

291 Reviews of Manhattan Beach Toyota - Service Center

Sort by
September 18, 2025

no communication and explain about maintenance is not enough to customer. he does not say anything More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2025

Best service ever and on time super attentive professional and friendly. All my work was completed More

by yuniorhernandez6
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Sperber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sperber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Sipin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Lent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Dulguime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Manhattan Beach Toyota responded

hank you so much for the wonderful 5 star review.

September 15, 2025

This dealership actually cares and they don’t keep you there for hours. Everyone is nice and willing to help out. Carl is great and is awesome to work with at the service department. Thanks again More

by tpanariello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Sperber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sperber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Sipin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Lent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Dulguime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rowel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Manhattan Beach Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us.

September 14, 2025

Carl is the best! Customer service is A++. Came for an afternoon appointment, and he made sure I was taken care of as quickly as possibly. He even checked-in on me an More

by b6martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Manhattan Beach Toyota responded

Hearing about your satisfaction makes our day. Thank you for your trust in us!

September 14, 2025

Yes, my service rep Aidan Johnson was extremely professional, honest and helpful! I really appreciated how hard he worked for my family to ensure that our 4Runner tire was repaired and was done rig More

by KWHELAN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Johnson
Sep 15, 2025 -

Manhattan Beach Toyota responded

We truly appreciate you taking the time to share your feedback. It means a lot to our team!

September 13, 2025

The only 5 star in the dealer was Liliana Peralta in the service dept......the rest was not good....same crap of wanting to fix something that should have been addressed years ago....I have owned 14 toyota More

by metull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Manhattan Beach Toyota responded

Thank you for sharing your honest feedback. While we’re glad to hear Liliana in our Service Department provided you with 5-star care, we are truly sorry to learn the rest of your experience did not meet your expectations. Your loyalty to Toyota over the decades means a great deal to us, and it’s disappointing to know we let you down. We want you to know that your review is read and taken seriously—our team does care, and we’d like the opportunity to discuss your concerns directly so we can work toward a resolution. Please reach out to me at Alison Lent, (310) 939-7950 so we can personally follow up and do our best to regain your trust.

September 13, 2025

All employees were friendly and knowledgeable. They were also patient with my questions and answered thoroughly More

by al_nida88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in service
Sep 15, 2025 -

Manhattan Beach Toyota responded

Thank you for your wonderful review! We’re honored to have earned your trust.

September 11, 2025

I am very satisfied with Manhattan Beach Toyota for maintenance of my car and fixing the recall. More

by dddarius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Manhattan Beach Toyota responded

Thank you for taking the time to give us a 5 star review!

September 04, 2025

Excellent service provided by all services staff. Including shuttle service Clearly providing service repair request. More

by lcharlene47
Recommend Dealer
Yes
Employees Worked With
Tanner
Sep 05, 2025 -

Manhattan Beach Toyota responded

Thank you for the wonderful 5 star review.

September 02, 2025

Everyone was great at MB Toyota Thank you so much! You all are appreciated. We will be back. Terrance More

by TMURPHY@ccurr.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stefan Yanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Manhattan Beach Toyota responded

Thank you for your wonderful 5 star review!