Manly Honda

Attentive, polite, knowledgeable staff. Svetlana very kind and helpful throughout rather lengthy buying process. Mike thorough and polite. Promise of important paint sealant treatment was st Svetlana very kind and helpful throughout rather lengthy buying process. Mike thorough and polite. Promise of important paint sealant treatment was stressed but the Service department didn't call me for a week to offer an appointment for a month later! Very disappointed in delay of such an important protection. More

8 hours to buy a car This is my first time purchasing a vehicle I went in and Jessie helpsed me. He began to show me around manly Honda after I was waiting for 45 minutes This is my first time purchasing a vehicle I went in and Jessie helpsed me. He began to show me around manly Honda after I was waiting for 45 minutes during that 45 minutes I used the restroom grabbed some water looked around ..Jessie Then approached me and said let me show you around the place began to take me in a circle to show me the restrooms the water and sat me back down. Then he began to talk to his co-workers and discuss my paperwork I would give him my numbers and each time he read my numbers back to me they were incorrect basically all the information I spoke to him he really didn't hear what I said. When I got to the second person they explained to me in depth what was happening I was happy with that. And then unfortunately I had to deal with Jessie again who kept me sitting there waiting and waiting and waiting. I felt like I was just supposed to sit there and look at the sky for the next 8 hours while nobody was doing anything I could have went home and they could have called me. Once everything was complete I called and told them I was ready to pick up my vehicle and I don't have time to wait around as I got there I couldn't find Jesse he was nowhere to be found my car was sitting there I was ready to leave and I had to wait once again. One other thing is I had to pay off the bank 250 balance I wrote a check and left it there with them to pay that bank they called the next day and said the bank will only take cash go to the Cleveland branch and give them cash so I went to the Cleveland branch and they did not take cash there so I had to go somewhere else to pay this debt the people at manly Honda had no idea what was going on and took me on a tour around town for this transaction. It to me seems like they don't like to deal with customers... they like to do their own thing the way they want to do it not very customer satisfying I will not recommend this place ever More

Great Service They kept me updated on the different issues found and completed the work in no time at all. I'll definitely be getting my car serviced here more ofte They kept me updated on the different issues found and completed the work in no time at all. I'll definitely be getting my car serviced here more often. Thanks guys. More

able to finance a car with bad credit My old car broke down on the day I moved to a new place, when I had lower credit than I've ever had. Manly Honda was able to finance a vehicle for me My old car broke down on the day I moved to a new place, when I had lower credit than I've ever had. Manly Honda was able to finance a vehicle for me during a difficult time, and I was able to drive away with an almost-brand-new car even with my credit. Nathan was friendly and helpful as I was having a hard time finding paperwork showing my new address. Later I had a misunderstanding with the finance company and Tom Henshel called me and helped explain the situation to me. Thanks for helping me during a stressful time. More

Three Stars Except for Cashiers, Front Desk, Service, and Ride, friendly and excellent, as always. Cashiers, on the other hand, did not smile at all, seemed preoc Except for Cashiers, Front Desk, Service, and Ride, friendly and excellent, as always. Cashiers, on the other hand, did not smile at all, seemed preoccupied with gossip, furtive--not a professional or welcoming impression at all. Unfortunately, I did not get the name of these two dark-haired ladies. More

Purchase used F-150XLT I found this truck on the web. I searched all over the country (have previously bought over the internet). Manly had strong reviews, and when I called I found this truck on the web. I searched all over the country (have previously bought over the internet). Manly had strong reviews, and when I called about the truck I was promptly taken care of. I flew up to purchase the truck and was treated exceptionally well. They even picked me up at my hotel. All my questions were answered, and the truck was exactly as they said. I had a comfortable trip back to Ventura County. I highly recommend Jesse Broadway one of their salesman, and Dave Sambad from finance. More

Awesome Dave Ashby was a great help and verry friendly and able to pin point and explain the problems in a understandable way for me. Overall faverite dealers Dave Ashby was a great help and verry friendly and able to pin point and explain the problems in a understandable way for me. Overall faverite dealership in the bay! More

First service on our Honda Pilot, very efficient! Nice timely service. We dropped off the car and went for lunch, car was ready for pickup well before we were done with lunch. Very nice. Nice timely service. We dropped off the car and went for lunch, car was ready for pickup well before we were done with lunch. Very nice. More