Manly Honda

Lacking I arrived early and then was told to wait. I sat outside because it was beautiful. Another customer sat with me and her service rep walked out to ge I arrived early and then was told to wait. I sat outside because it was beautiful. Another customer sat with me and her service rep walked out to get her. After waiting a total of 35 minutes I walked inside, and had to wait an additional 10 minutes while my service rep worked with another customer. One plus - I requested a rental car and they had that ready for me. I do wish the service center cleaned cars after service. The last Honda dealership did this. More

Excellent Customer Service! Purchasing experience was like no other! My husband and I are from another area...2 hours away. Before trekking out here; We did research plus ta Purchasing experience was like no other! My husband and I are from another area...2 hours away. Before trekking out here; We did research plus talked with other dealers who couldn't provide any straight answers. Or some dealers who stated they couldn't sell for the price range I was aiming for. When I called Manly Honda, Wayland was great in trying to get a good deal for me. I told him my budget and payment goal. He called me back after finding great Honda incentives and other discounts. The price was right. So when we arrived. Wayland stayed true to his word about the deal. I was amazed because I've always experienced differently...ie. "Bait and Switch" Afterwards, Dave, the finance manager finalized everything. He explained other products available, however, no high sales pressure to buy them. Both Wayland and Dave are a perfect 10 in customer service. . More

Thumbs Up! Friendly and to the point as we were just going to look that evening and stayed after hours after deciding to get vehicle that evening. Was able to go Friendly and to the point as we were just going to look that evening and stayed after hours after deciding to get vehicle that evening. Was able to go back next day to get car spiffied and go over some stuff re the use of the car.(electronic stuff).Jesse has been very accommodating and we will go back! More

Service department error Every thing great except service dept. forgot to turn off the dashboard signal that shows a flat tire and if still on today, will have to make another Every thing great except service dept. forgot to turn off the dashboard signal that shows a flat tire and if still on today, will have to make another trip to Manly to have it turned off. Situation: had a flat and bought a new tire. Good point: got the hole in tire while driving in and person from sales drove me to service with the flat. Very helpful, as first time visit and had chosen the wrong entrance. There is an island that protrudes out somewhere between the service and sales dept. and I clipped the end of it when making a left turn not knowing where I was going. Was only coming in for an oil change. More

My 2nd Honda from Manly This is the second Honda I've purchased from Manly and after a few calls around, I was able to receive the price I wanted out the door with great serv This is the second Honda I've purchased from Manly and after a few calls around, I was able to receive the price I wanted out the door with great service. More

Excellent Customer Service My husband and I brought our car to Manly Honda at first, due to the Costco discount. But it was the way in which Bill and Mandi treated us that won o My husband and I brought our car to Manly Honda at first, due to the Costco discount. But it was the way in which Bill and Mandi treated us that won our loyalty. As long as they continue to work there we will keep coming back. More

Servicing my honda element Would be helpful for a sign that says check in with the customer service desk first. Stood there a few minutes waiting for Dave.then was told by some Would be helpful for a sign that says check in with the customer service desk first. Stood there a few minutes waiting for Dave.then was told by someone t check in first,,, More

Pleasent JR and Mike took the mystery out of buying a car and the whole transaction felt very transparent, professional and surprisingly easy. They very pati JR and Mike took the mystery out of buying a car and the whole transaction felt very transparent, professional and surprisingly easy. They very patiently went over everything and helped me make more informed decisions. I would certainly do business at Manly Honda again and felt well cared for as a customer. Jane More

Easy car buying experience I knew that I was on borrowed time w my high mileage "now" old car had no working a/c. I got an email from my union who was having a Memorial Day car I knew that I was on borrowed time w my high mileage "now" old car had no working a/c. I got an email from my union who was having a Memorial Day car sale and found the Prius C I have been looking for at Manly and emailed for an appointment a few days later. Tom showed me exactly what I was looking for and guided me through the process. I was given a great deal without the back and forth negotiations I dreaded. I could hardly wait to pick the car up after it was detailed. With both Tom and Steve's help I even was able to have the car exterior sealed. I would gladly go back to Manly after I put some miles on my new car. Thanks Manly More

The car I've always wanted Great service with no pressure. This was my first car purchase in 20 years, so I was a little hesitant going to a dealership, but they treated me righ Great service with no pressure. This was my first car purchase in 20 years, so I was a little hesitant going to a dealership, but they treated me right, answered all my questions, and they've got the best coffee in Santa Rosa! Highly recommended. More