Manly Honda

First experience purchasing through a dealership! I was in the market for a used VW GTI, and have been searching for the perfect one for a few months. I finally found the one that had everything I was I was in the market for a used VW GTI, and have been searching for the perfect one for a few months. I finally found the one that had everything I was looking for, who would've thought it'd be at a Honda dealer? I called as soon as I saw the posting and spoke with Tom on the phone. I scheduled to come see the car in person a few days later. Tom was a pleasure working with, really nice guy and friendly with no pressure to purchase. Would definitely do business with again. More

My time is valuable too I had a 1 appointment and went looking for someone at 1:20 who helped me. I complained later to the girl at the desk and she said "your venting to th I had a 1 appointment and went looking for someone at 1:20 who helped me. I complained later to the girl at the desk and she said "your venting to the wrong person would do you want to see the manager? More

Pleasant Experience Needed several items addressed. Air conditioner, three door locks and or actuators not working, and recall of the air bag. All were done to my satisfa Needed several items addressed. Air conditioner, three door locks and or actuators not working, and recall of the air bag. All were done to my satisfaction in a reasonable amount of time. I did have to wait several days for one part but the dealer made it right. More

Great experience I came in to have routine maintenance done on my Honda. Bill petty was very nice and has helped me in the past so I like to return to him when I have I came in to have routine maintenance done on my Honda. Bill petty was very nice and has helped me in the past so I like to return to him when I have to go into the service department. Sean was extremely helpful in helping me decide to get a more economy efficient car for my commute from santa rose to notavo 5 days a week. Sean showed me a number of options that were in my price range before landing on the HR-V. Sean took into consideration my budget and long term goals and was extremely knowledgeable on options to fit my budget. Thomas helped to explain the numbers and was very thorough explaining what exactly I was signing before asking me to sign. Thomas was able to speak at a level that I could understand so I didn't get lost in the financial aspect or the legal gargin. Once I was ready to drive off Sean took even more time out of his day to go over every feature in my new car and how to navigate all the upgrades I have no experience with. Great team! Thanks Bill, Thomas and Sean!! More

Bought a new car I received great service from the sales person, Jesse. He made sure I received everything I needed. He also checked to see if I had any questions or I received great service from the sales person, Jesse. He made sure I received everything I needed. He also checked to see if I had any questions or concerns. More

Personable & Helpful Service I have been to Manly multiple times for routine service as well as participating in a Hybrid research project. On a consistent basis, the service adv I have been to Manly multiple times for routine service as well as participating in a Hybrid research project. On a consistent basis, the service advisors are helpful & friendly with a positive attitude. My recent experience was for a Civic Hybrid that periodically would not start and had to be "jumped" 3 times in 2 weeks. Bill Petty discussed the issue with me and gave me a choice of replacing the battery or paying a similar amount to do an evaluation to determine the problem. After some discussion & input from Bill, I chose to replace the battery, which I think was the right choice as the car is working fine now. He was also able to squeeze me in for a routine oil change which was also due and provided me an available discount for customers. The dealership provided a shuttle service to my home (which I did not expect) while the car was being serviced. The driver, Santiago, was engaging and courteous. All in all, the experience in having my car serviced was a seamless and easy process. 5 stars! Prior to my scheduled visit, I called Manly and talked to another service advisor about my problem. The advisor took time to listen to the issue and was very helpful. This dealership is highly rated on Yelp (vs. some other Honda dealers who are not) and I believe they have earned the rating. More

A zoo Personally, I would not come here on a regular basis. I went for a recall. There were too many cars and people in this factory like atmosphere. Too co Personally, I would not come here on a regular basis. I went for a recall. There were too many cars and people in this factory like atmosphere. Too confusing. It is located on the West side. I live on the East. It is too hard for me to get to from where I live. I recommend you build a smaller service department on the East side of the freeway to ease some of the burden on you where you are now.. More

Oil Change and 60,000 maintenance Service was good, but the price is high. Jeff was the Service Advisor that I dealt with in the morning, but Bill Perry was the person whom I dealt wit Service was good, but the price is high. Jeff was the Service Advisor that I dealt with in the morning, but Bill Perry was the person whom I dealt with when I came to pickup my car. Thank you Bill for finding a discount coupon that I could use. Made appointment on line but asked questions, no one connected with me before appointment, which was made a week in advance. More

Great Had an easy experience with Tom, he was easy to work with and gave us exactly what we wanted for the right price. Would come back again to see him. Had an easy experience with Tom, he was easy to work with and gave us exactly what we wanted for the right price. Would come back again to see him. More

Fine service. Fine service, as expected. The price was high, mitigated in part by the service rep finding a usable coupon. My oil change / tire rotation was finishe Fine service, as expected. The price was high, mitigated in part by the service rep finding a usable coupon. My oil change / tire rotation was finished within an hour, as promised. More