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Manly Honda
Santa Rosa, CA
14,719 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 14,719 reviews
June 21, 2016
happy customer and new owner of Honda CRV Our experience with Tom Larson was great. From the initial phone conversation to the moment we drove away in our new Honda CRV, we were given great se Our experience with Tom Larson was great. From the initial phone conversation to the moment we drove away in our new Honda CRV, we were given great service, helpful advice, and even notable kindness to our 4-year old kiddo who came along. Tom helped us narrow down our preferences and then compare various options, including HRVs and used CRVs. Once we decided on the model, he went with us on a test drive (in what ended up being our new car!), and he helped us notice key features of the car and patiently answered all our questions. We felt like we were able to get a good deal on the car, and then we could still afford some coverage, which is helpful in the long run. What I liked most about working with Tom was how thorough and patient he was to help us understand our new car and to make us feel comfortable with each decision. I also want to mention the facility--There is a kids area that has books, toys, and 2 ipads, so it helped us immensely to have a place for our child to play while we handled all the paperwork. Tom was helpful in bringing over the papers that I needed to sign while I watched my kiddo, and to top it off, he was really engaging with her, making the whole experience one of learning and enjoyment for her, and a car purchase success for us! Thanks Tom and thanks Manly Honda! More
by hondacrvowner
June 20, 2016
Always good service. Car problem away from Santa Rosa. Was offered the car care towing, but we did get the car started on our own. We were given an emergency appointment Car problem away from Santa Rosa. Was offered the car care towing, but we did get the car started on our own. We were given an emergency appointment at the very end of the service day which was the soonest we could arrive. A new battery was put into the car and an extra discount given for our inconvenience as the battery had tested good just the day before. so, what could have been a really bad experience was turned into a good one. Once again, Bill Robertson did an outstanding job for us. More
by SUSANNE.SCHOLZ
Verified CustomerEmployees Worked With
Bill Robertson
June 20, 2016
Fantastic!! I thoroughly enjoyed working with Doug. He listened and made sure I got the exact car that I wanted. He kept in touch with me during the process up I thoroughly enjoyed working with Doug. He listened and made sure I got the exact car that I wanted. He kept in touch with me during the process up until I took possession of my new car. He is the real deal, understands the customer, and has a nice sense of humor. More
by AlohaBlue
Employees Worked With
Doug Eccles
June 20, 2016
Jesse makes it easy! I have been trying to decide what car to buy after my lease runs out and have been researching different cars. I was nervous about going in to the dea I have been trying to decide what car to buy after my lease runs out and have been researching different cars. I was nervous about going in to the dealership because I have had some really unpleasant high-pressure experiences in the past. Jesse made the whole process easy. I also commend the dealership on being direct and right away quoting their best price. I would go back to Jesse and the Manly Group anytime, and will recommend them highly to friends and family! More
by MM
Employees Worked With
June 19, 2016
Great customer care Doug was great start to finish. A man of integrity and great customer care! He made sure my car buying needs were taken care of and did it with respec Doug was great start to finish. A man of integrity and great customer care! He made sure my car buying needs were taken care of and did it with respect and no pressure. I really appreciated his work for us! More
by Godsgirl
Employees Worked With
Doug Eccles
June 19, 2016
Doug is amazing. Doug was an absolute treat to work with. Not only was he highly educated and helpful with his services, but he had a kind smile and a positive attitud Doug was an absolute treat to work with. Not only was he highly educated and helpful with his services, but he had a kind smile and a positive attitude. More
by stephanie111
Employees Worked With
Doug Eccles
June 19, 2016
Ideal He is very straightforward and helpful all around. Doesn't pester, push or annoy. There for your best interests! It was a pleasure working with Doug! He is very straightforward and helpful all around. Doesn't pester, push or annoy. There for your best interests! It was a pleasure working with Doug! More
by BrookeA
Employees Worked With
Doug Eccles
June 18, 2016
Excellent Service by Jess Prestidge, Service Advisor I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue t I want to commend and thank Jess Prestidge for his commitment to excellent customer service practices and for his perseverance in resolving an issue that came up in a routine service appointment in March 2016. I was shocked and surprised when he called me on June 17, 2016, to tell me that he was able to get a replacement for my license plate holders that had mistakenly been taken off my car and disposed of by the tech in March. The holders were of sentimental value to me, and I was completely amazed that Jess remembered and went the "extra mile" and then some to find a replacement several months later. Thanks to Manly for having such an outstanding person in your organization! Thank you so much, Jess! More
by Diane
Employees Worked With
Jess Prestidge
June 18, 2016
FABULOUS Thanks to Tom Larson we left with a 2015 Honda Accord for a great deal! They did such a good job helping us out without trying to force us into anythi Thanks to Tom Larson we left with a 2015 Honda Accord for a great deal! They did such a good job helping us out without trying to force us into anything we didn't want. Great job good teamwork and great customer service and employees! More
by Ablank2200
Employees Worked With
Ray, Thomas Larson
June 18, 2016
CRV oil charnge service Dave was very friendly, as was all the staff. He had a lot of information. I was surprised to find out that with the 40+ computers in my CRV, it could Dave was very friendly, as was all the staff. He had a lot of information. I was surprised to find out that with the 40+ computers in my CRV, it could not keep track of a service needed at 5,000 miles. Dave said that it had been almost 10,000 miles since my last service but never warned me that I was over the max. This should be told to all customers so that they can watch their mileage and not rely on the car to keep track of it. Kind of disappointed about that, I hope it doesn't void my warranty. More
by blandersen
Employees Worked With
