Manly Honda

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Ryan was great, BUT! The service department ruined our experience. We purchased our 2017 Chevy Suburban on our 13th wedding anniversary. We purchased the ceramic coating The service department ruined our experience. We purchased our 2017 Chevy Suburban on our 13th wedding anniversary. We purchased the ceramic coating, as well as a couple of touches on the vehicle were promised to us. We made an appointment and we left the car for two weeks after we picked up the vehicle we noticed there was nothing done. I contacted Ryan again to schedule a new appointment and we left the car another week and everything was done. Imagine if we didn’t notice there was no ceramic coating applied to the vehicle. We would’ve paid $1500 for nothing! I picked up our vehicle and on my way home I noticed the driver's side blinker light bulbs were both out. I replaced them myself thinking not a big deal. We’re all human!! After my wife drive the car for a while she mentioned that she heard some noise. Sounds like the car needs brakes and I was like it’s not possible as we just got the vehicle. After less than 3000 miles on the vehicle, my wife refused to drive the vehicle as she was concerned about her and our kids' safety. I was busy and I didn’t pay attention to the matter thinking we just need to clean the brakes or something like that. Finally, I’ve reached out to my local shop to take a look at it for them to notify me that we need brand new brakes, as well as a new set of rotors in the back of the vehicle. The shop mentioned that our brakes were running bone on bone with the rotors, causing them to get damaged. I have paid almost $500 to fix this issue and I’ll be following up to make sure that doesn’t happen to anyone else as it’s a matter of safety by the state of California selling a vehicle without checking the brakes. More

My service advisor was terrific. But it took 2 weeks to solve the leaking problem But it took 2 weeks to solve the leaking problem More

Service writer Dave Ashby was very helpful; the service people were efficient and polite, and the work was done quickly people were efficient and polite, and the work was done quickly More

Edgar was outstanding in his overall performance, professionalism and customer service during our entire purchasing process. professionalism and customer service during our entire purchasing process. More

Manly gave us a fair price on a highly in demand vehicle. They were very easy to work with and treated us very well. They were very easy to work with and treated us very well. More

Poor service, they gave “complementary car wash” car didn’t even get cleaned. Representative who helped was not knowledgeable and didn’t care to address concerns. didn’t even get cleaned. Representative who helped was not knowledgeable and didn’t care to address concerns. More

I love my Honda and I’m thankful that u fixed it so quickly!!!thank you quickly!!!thank you More

Very quick and a very easy process to do. Very thankful for the service provided Very thankful for the service provided More

The staff is great the work done is also great and it’s done in a timely fashion, I have no complaints! done in a timely fashion, I have no complaints! More