Manly Honda

I was leery at first when Neil approached me via email and asked if I would consider trading in my 2019 Honda CRV for a new 2021 CRV. On the surface it looked like a "deal" to get me in to the dealer and and asked if I would consider trading in my 2019 Honda CRV for a new 2021 CRV. On the surface it looked like a "deal" to get me in to the dealer and then fine out there were many "catches" to the deal. I emailed Neil and stated, that I would only consider the deal it it didn'nt require me to pay any money during the transaction. He assured me I wouldn't and he said it would be a while to find the right vehicle for me. He kept me fully informed over the approx. two month period that passed before he notified me that a new vehicle would be available in a week. I again said I would pass the deal by if any money had to change hands as I only had 4000 miles on my 2019 vehicle and was very happy with it. When Neil notified me that the car was in and that I could come in and arrange to pick it up I arranged to drive to Santa Rosa. I live in San Rafael so it meant driving about an hour each way which didn't bother me unless it was for a fruitless event. When I arrived Neil met me and guided me through the entire process very professionally. He not only assused me there would be no money required, he informed me that my lease would be decreased by $40.00 per month. I drove away a "happy camper". I will surely recommend Manly Honda as a good place to do buisiness and I would also certainly recommend Neil as an upfront and honest salesman. Thank you and I hope to do a lot of business in the future, You can use me as a reference if you so desire. Thank you, Don Watson More

Efficient and personable customer service! Bought a used Honda and radio was not working. I had an appointment with Jose. From the moment I pulled up the service began, making sure I knew where to park, t Honda and radio was not working. I had an appointment with Jose. From the moment I pulled up the service began, making sure I knew where to park, taking my information, escorting me in, being acknowledged while in line, and Jose upon seeing me said he would be right with me. I was then escorted to the lounge area while they assessed the vehicle issue and continually updated. I was offered a loaner vehicle, and was out the door for maybe an hour when I got a call that the vehicle was repaired. They simply replaced the radio. Everything was quick, efficient and I felt confident by their professionalism and positive attitudes. Tom Haidet, who was my salesman, walked me through everything, made very practical suggestions, and then followed through every step of the way, with every question and concern, and helped resolve issues with the vehicle itself through the service department. 5 star experience! More

Isaac Robledo is a great person. We have a 2014 CRV with almost 500000 milles and still strong to work since Im a Uber Driver, this is the best deale on the area. Thank you so much. Then Dave Sambad, he did almost 500000 milles and still strong to work since Im a Uber Driver, this is the best deale on the area. Thank you so much. Then Dave Sambad, he did a good job helping us with all paper work. More

First time I had ever had a vehicle towed to dealer. Got the phone call explaining the problem and the solution. I feel I was very well treated and the car was fixed. If it needs service in the future, the phone call explaining the problem and the solution. I feel I was very well treated and the car was fixed. If it needs service in the future, I will take it there. More

Yuritzy was great. She communicated and relayed everything the mechanic suggested. My car was ready in time and everything I requested was done. everything the mechanic suggested. My car was ready in time and everything I requested was done. More

I have always used Manly Honda for my Honda vehicles. The people that work in their service department are outstanding, especially Ted Krupinsky. He is always a gentlemen and tells me everything that we The people that work in their service department are outstanding, especially Ted Krupinsky. He is always a gentlemen and tells me everything that went on with my car while they serviced it. and if necessary he will call me while they have my car when there is something that needs to be attended too. He has never stirred me wrong. It was no different this time. I will be back for sure. More

It was a Clean and comfortable environment and the workers were nice helpful and professional workers were nice helpful and professional More

Everyone was extremely kind and patient. It’s always hard to go through the car buying process with a child in tow. hard to go through the car buying process with a child in tow. More

Jose was fantastic. He didn't try to upsell me anything. He was the most honest service representative. Thanks! He was the most honest service representative. Thanks! More

Really great service. Always a pleasure taking my vehicle into the dealer. The man that helped me was super nice to us into the dealer. The man that helped me was super nice to us More