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Manly Honda
Santa Rosa, CA
14,644 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 14,644 reviews
June 25, 2021
This was my first experience at Manly, and America Quiroz helped me she was very helpful. Answered all my questions and took her time with me. helped me she was very helpful. Answered all my questions and took her time with me. More
by TOT60CA
Verified CustomerEmployees Worked With
Didn’t name, good service, América Arciga Quiroz
June 25, 2021
June 25, 2021
Pleasant to deal with. They were very helpful helping get the car I wanted. the car I wanted. More
by PAMROSELL
June 25, 2021
Friendly customer service, I only bring my vehicle here for maintenence for maintenence More
by ITSCHRISTAP
Employees Worked With
June 25, 2021
June 25, 2021
Great customer service! My service advisor, Jose Rocha, was so friendly, knowledgeable, and made me feel like I was the only customer in the world. was so friendly, knowledgeable, and made me feel like I was the only customer in the world. More
by asiastar33
Employees Worked With
June 25, 2021
People were friendly and quick, however the pushy selling of Zurich insurance was annoying. of Zurich insurance was annoying. More
by NATEIRWIN25
June 25, 2021
From the initial phone call with Marcela, to the handoff to Javier, and the meeting with Luis to resolve a minor issue with the new car, was so pleasant and painless. Car buying is a stressful adventure, b to Javier, and the meeting with Luis to resolve a minor issue with the new car, was so pleasant and painless. Car buying is a stressful adventure, but the sales side at Manly Honda is top notch. They helped us find a nice car at a competitive price, aiming for customer satisfaction. With that said, the closeout portion of our purchase was the exact opposite. The finance guy ruined the experience for us. I am in business development and did work for Audi and BMW early in my career. During my career, I was always told, it’s not how you start with the client, but how you finish. The client will always remember the last communication they had with you. No matter how well you do on the front end, a bad experience at the end will ruin the experience. I felt the finance guy to be rude, sexist, and had too much cologne on. While he did greet us and made polite conversation at first, my wife was the person making the purchase, not me. She was the one to fill out the paperwork and write the check, not me. When I told the finance guy I didn't want to buy any warranties and was going to the bathroom, he said he didn’t want to continue with his presentation until I returned. Basically meaning “the man” needed to be in the room for the deal. Not good, especially in today’s environment. I stayed to let him finish his presentation and was multitasking with work email on my phone and he seemed to be offended that I wasn't giving him my undivided attention, so he made a sarcastic comment about that. Again, my wife was making the purchase, so that was unnecessary. It was awkward at the end there. Then our sales associates were helpful again in showing us how to use the features on the car and were cheerful as we left. More
by Civics Driver
Employees Worked With
Other Employees :
Marcela Contreras
June 24, 2021
The dealership provided exceptional customer service. I am a first time car owner and Javier helped me get a car that was the perfect fit for me! am a first time car owner and Javier helped me get a car that was the perfect fit for me! More
by KBECERRA14
Employees Worked With
