Manly Honda
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 14,182 reviews
Tracee was very attentive and knowledgeable Tracee is very efficient, personable and knowledgeable. Tracee listened to my request to help with the front windshield film on it that was distract Tracee is very efficient, personable and knowledgeable. Tracee listened to my request to help with the front windshield film on it that was distracting. Thank you Alex listened to my needs and was very understanding. Still working with Alex. More
Great Service and 100% satisfied I just wanted to point out that the last service visits that I had at Manly Honda have been amazing. Bill Robertson is a huge asset to your company. I just wanted to point out that the last service visits that I had at Manly Honda have been amazing. Bill Robertson is a huge asset to your company. He's knowledgeable and extremely friendly. He's extremely kind and so helpful with all my questions. If I could choose every time if I wanted help from any of your staff in service, hands down I would ask for him. I've worked in customer service most of my working career and to actually see someone who represent that top notch tier of professionalism as well as genuine it is far and few people that have that quality. He deserves a raise and is and amazing asset to your company!!!!!! More
Jose was great Working with Jose was great and easy. I was misquoted over the phone because they did not include the costs of labor, only parts so that was misleadin Working with Jose was great and easy. I was misquoted over the phone because they did not include the costs of labor, only parts so that was misleading. I was fine having to pay for the labor but would have liked to know that ahead of time. The tire pressure light came on the moment I left the service center so it was frustrating that I had to go back and spend more time there, very inconvenient for me. More
Very dissatisfied In the past you use to receive a car wash and tire rotation with a standard oil change service.A few years back the car wash was eliminated and now th In the past you use to receive a car wash and tire rotation with a standard oil change service.A few years back the car wash was eliminated and now the tire rotation is an additional $30. So sad greed has overcome your dealership. I was told I needed a air filter for the cabin and engine. I'm no mechanic so I had you install the engine filter but opted to you tube the cabin filter installation and did it myself in one minute which you were going to charge $60 for labor. Your welcome to check your records but I have been a loyal customer , I have purchased 3 new vehicles and serviced all of them at your dealership.The fact that you claim to never make any money on the sale of a new vehicle I've always found hard to believe but when I see how much profit is in a simple cabin filter change I seriously doubt your words. I will no longer service my vehicle at your business in the future. I'm sure the past services and purchases I have made have gone to furnish the new remodel of your dealership. I do understand businesses need to make a profit but when your gouge people you loose credibility More
Great, Friendly Service This is a very efficient and customer friendly service center. Jose Rocha is a very good communicator and explains in detail all the service needs of This is a very efficient and customer friendly service center. Jose Rocha is a very good communicator and explains in detail all the service needs of my CRV including any recalls that might apply. More
Bummer for this appt. For this appointment that was on a Friday, I was texted a little after 4 pm that an automobile part (hose) did not arrive that was necessary to comple For this appointment that was on a Friday, I was texted a little after 4 pm that an automobile part (hose) did not arrive that was necessary to complete my service request. Was set-up with a loaner car (which is expected), since my service was not totally complete. There was a last-minute scramble to provide insurance documents as required for the loaner car. Was texted that the car would be ready on Saturday, but that was delayed due to some other car jobs and only one master tech available. The car work was completed on Monday. I was given a 20% discount, but that's only 5% additional above the 15% coupon that I presented at the service write-up that morning. Honda should contact me sooner that the hose did not arrive, rather than in the 4 o'clock hour. More
Great service Mark was wonderful and gave me great customer service! I was super stressed out and he made everything run smooth with my civic and kept me in the loo Mark was wonderful and gave me great customer service! I was super stressed out and he made everything run smooth with my civic and kept me in the loop. More
Always a fast and great service. Everyone is always so friendly especially Chris Reid. Working in the dealership service industry for a few years myself, I know it's not always easy t Everyone is always so friendly especially Chris Reid. Working in the dealership service industry for a few years myself, I know it's not always easy to keep smiling and stay punctual. But appointments at the service center here go so smooth and everyone is helpful and pleasant making the whole experience a great one. I'll definitely keep coming back. More
Good Service I was satisfied and well updated while my vehicle was being repair, I did get a loaner vehicle, so I didn’t have to wait . Overall good service. I was satisfied and well updated while my vehicle was being repair, I did get a loaner vehicle, so I didn’t have to wait . Overall good service. More
Easy fast Fast had to go to work took Uber to work lady the car came back the light was off starts fine. Dropped in got it done that day great Fast had to go to work took Uber to work lady the car came back the light was off starts fine. Dropped in got it done that day great More