Manly Honda

Exceptional Service Mr. Bill Robertson I have been having my car serviced at Manly Honda in Santa Rosa for 16 years. One year into having my car serviced I was blessed to meet Mr. Bill Rob I have been having my car serviced at Manly Honda in Santa Rosa for 16 years. One year into having my car serviced I was blessed to meet Mr. Bill Robertson. Ever since he helped me that one visit, I have requested him for my every service. I do so because Mr. Bill Robertson has a genuine concern that his customers get the services that they need and that their cars will get them to their destinations safely. He proudly shares that he has a family man and would want his family to get the same treatment. Mr. Robertson is a man of integrity and is up front and honest with his customers. Your car is not going to get a service that it does not need. However he is going to see to it that your car gets the service it needs and is done so properly. He does not just check your car in. He follows through from the beginning to the end. As a woman who travels alone, I take great comfort in knowing that my car is dependable. I recently looked into buying a different car. There are much more fancy cars and some of the other dealerships offer loaner cars when your car is serviced. Keep in mind that you do pay for these services when you purchase your car at a much higher purchase price. However, I chose to purchase another Honda. The reason that I did so was due to the service that I receive from Mr. Bill Robertson at Manly Honda in Santa Rosa. He makes this an easy process for his customers and genuinely cares that they get exceptional service. That is why I chose to purchase yet another Honda. I would rather have the peace of mind of knowing that my car will get me to where I need need to go safely instead of having a fancy emblem on the front of my car and high end waiting room. As long as Mr. Bill Robertson is working in the Honda service department, I will always drive a Honda. I cannot thank him enough for the excellent service he has given me throughout the years. He is a decent and kind human being. He relates to his customers and genuinely looks out for their welfare. I would be remise if I did not mention the kind ladies at the front desk in the service department. I would also like to give a shout out to Anthony in the Parts Dept. More

Great services Bill was very polite & explained what was to be done and what needed to be done. I like that it wasn't demand . Thank you Bill was very polite & explained what was to be done and what needed to be done. I like that it wasn't demand . Thank you More

Outstanding Customer Service I recently purchased a car from Manly Honda and the care and understanding I was shown was beyond belief. I personally want to express my thanks to I recently purchased a car from Manly Honda and the care and understanding I was shown was beyond belief. I personally want to express my thanks to Martin, Scott, Paul, Steve and Joe for making my experience so pleasant. I was treated with kindness, understanding and the utmost of respect. They could not have done more for me. I have worked in the customer service industry for 30 years and I can honestly state, these fine men were wonderful. I highly recommend Manly Honda to everyone looking to purchase a new or used car. Thank you. More

Thank you! I walked onto the lot having a pretty good idea of what I wanted, needing to downsize from my gas thirsty 2001 suburban to a more economical vehicle w I walked onto the lot having a pretty good idea of what I wanted, needing to downsize from my gas thirsty 2001 suburban to a more economical vehicle while still having the 8 passenger capacity. My first experience was with Ben and he showed me that the Honda Pilot was indeed going to meet all my needs and more. Cory helped us locate the vehicle as it was not in their inventory and it was available to me the next day. Cory and Ben make an excellent team, their communication was amazing. Sean finalized the financial strings and explained everything to me in great detail and answered all my questions. I decided to lease and Sean showed me all of the pros and cons to leasing verses purchasing so that the decision was an easy one for me. Paul was amazing, he also shared some leasing verses purchasing knowledge with me as well as inquiring if I had any questions and if I was being well taken care of. Every team member that I worked with gave me their card and assured me that if I ever have any questions to call them immediately. Their customer service is phenomenal, their communication is superior, and I left feeling confident that I had been well taken care of and am now driving my dream car. Thank you to all my new friends at Manly! I am already sharing my amazing experience with my family and frieds. More

Excellent customer service Brought two cars from this dealership and have always had my service done here. Never been disappointed and customer service is always excellent! Th Brought two cars from this dealership and have always had my service done here. Never been disappointed and customer service is always excellent! Thank you! More

always professional and courteous .. Bill is always so nice and professional. updates and any changes are addressed in a timely manner. He has GREAT customer service. thank you Bill. Bill is always so nice and professional. updates and any changes are addressed in a timely manner. He has GREAT customer service. thank you Bill. More

Great people, great service I really enjoyed working with Jose Flores and Tom Henshel. They were knowledgable, kind and really spent the time to provide great customer service. I I really enjoyed working with Jose Flores and Tom Henshel. They were knowledgable, kind and really spent the time to provide great customer service. I will return to this dealership whenever purchasing a car! More

Excellent dealership ! Thorough, professional, friendly. A clear commitment to customer service and satisfaction. Never felt pressured. And we're confident their follow thro Thorough, professional, friendly. A clear commitment to customer service and satisfaction. Never felt pressured. And we're confident their follow through will be the same should we need it. More

New Honda Pilot We bought a new Honda Pilot here and the service was great. Salesman Curt Miller spent a lot of time explaining the electronics and safety features on We bought a new Honda Pilot here and the service was great. Salesman Curt Miller spent a lot of time explaining the electronics and safety features on the car. We did most the pricing via internet, and I was happy with the final price. Finance manager Steve and internet manager Nathan were very nice also. No pressure, and everyone made sure we were happy with everything. More

Tire repair No hassle tire repair-I appreciated that Bill took the time to personally go and look at the magazine selection in the waiting area after my feedback No hassle tire repair-I appreciated that Bill took the time to personally go and look at the magazine selection in the waiting area after my feedback and showed concern about the lack of magazines that might appeal to women. More