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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,685 Reviews

7,685 Reviews of Manly Honda - Service Center

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December 07, 2022

I was very happy with the customer service that Lori provided and was willing to look past the fact that it took my car over a month to be fixed. Supply chain issues are a real problem at the moment. I More

by RYANJOHNRUSHWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Rice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Comini
December 07, 2022

Iman was great she really went above and beyond for me! I really appreciate everything she helped me with from dealing with my insurance to making sure i had a rental and for the mechanics to fix my car th More

by ICARDENAS1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Nielson
December 07, 2022

got everything we needed fixed, only problem we had was that we couldn't get the maintenance schedule for the car, which is important because the warranty is only valid if the car is maintained. We were ab More

by JROBBINSSS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Did not release title after 4 months. Messed up the checks from navy federal banks. More

by CROWEA762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
December 04, 2022

Service Tech did not know the answer to my questions, so he made something up. More

by nwafern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
Dec 05, 2022 -

Manly Honda responded

Hi, and thank you for choosing Manly Honda for your service needs; we value you and your business! But unfortunately, we strive to make your service experience the best and fell short of that goal. Can I please get the phone number on your service profile and the six-digit work order number from your last service visit? We would love the opportunity to make this right! You can contact me at 707 535 1163 or by email: jrocha@manlyauto.com. Best, Jose Rocha Jr Your Manly Honda Service Team

December 01, 2022

Quick and easy while working in the waiting area on the wifi. Great coffee machine and great service. More

by EV707VE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
December 01, 2022

I have had only great experiences at this Dealership. I especially appreciated Lori Comini and Denise Rice who both went above my expectations in making sure I was satisfied. More

by KAL-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Comini
December 01, 2022

Paul did a great job helping us and explaining to us. We recently drove the car 50 miles with the check engine light flashing but luckily it didn't do too much damage. More

by jeanne5017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
December 01, 2022

The customer service was excellent. Things covered under the warranty were taken care of and appreciated having a free rental car. But the mechanic did not fix the issue with the rotors More

by Sthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanette Medrano
Dec 05, 2022 -

Manly Honda responded

Hi Sthom, Thank you for choosing Manly Honda for your vehicle service needs; it means a lot to us! Can I please get the phone number we have on file and the six-digit work order to understand better what happened? We would love to work with you and make it right. My direct phone number is 707 535 1163, and email: jrocha@manlyauto.com. Jose Rocha Jr Your Manly Honda Service Team

November 30, 2022

Very good the worker was very nice pleasant good service. Did what they said quick More

by STEVOCOOK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Medrano
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