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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,748 Reviews

7,748 Reviews of Manly Honda - Service Center

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December 26, 2022

Great customer services, they are very transparent about what services your vehicle needs, iam satisfy. More

by CYROUS1354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

I'm getting mixed results in my visits. Most lately, I brought my Civic in for an oil change and replacement of six dashboard bulbs. After more than two hours, Lucia told me that the bulb More

by Honda Hybrid Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby, Mario Vazquez
Dec 27, 2022 -

Manly Honda responded

Hi Honda Hybrid Guy, Thank you for choosing Manly Honda for all your service needs. Apologies that we did not listen carefully to then be able to document all your service visit concerns. I will review with Lucia some best practices to improve the documentation of the service visit. She is new and still learning. Glad you recognized some of the veteran service advisors are still with us, and (Dave) is back. Lovely to hear your most recent service visit with Mario went well! Can I please get your phone number or six-digit work order to reference your most recent service visit? Look for to hearing from you. Jose Rocha Jr 707. 535. 1163 or jrocha@manlyauto.com Service Drive Manager

Dec 28, 2022 -

Honda Hybrid Guy responded

My phone number is 707-235-9060.

Jan 05, 2023 -

Manly Honda responded

Hi, I hope your most recent service visit exceeded expectations. I would love to hear how it went. Our goal is to give our guests a five-star experience every time.! So I genuinely hope we can earn a five-star review after your most recent service visit! Happy New Year Your Manly Honda Service Team

December 24, 2022

The total service was achieved by phone with continuous updates by the service the technician over a two day period. More

by MLDJLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Henderson
December 23, 2022

Everything was ok. Except the technician forgot to reset the oil life. That is not difficult I did myself. But I think it’s important to continue the oil change sequenc More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Iman was fantastic and very accommodating with communication. She made the process smooth and easy as possible More

by JANEISHAHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Nielson, Jeanette Medrano
December 20, 2022

The Service was friendly and helpful. They were able to get me a loner car while my car was serviced. I asked for a quote for some extra services. The service was less than the original e More

by JASONLPRINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Paul helped me out with my service needs. I rate him 5 stars! He took great care and answered all my questions! More

by TAI_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
December 20, 2022

Really a great dealership to do business with. Friendly and professional people to work with. More

by MICHAEL.KOUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Comini
December 20, 2022

Very stressful day re car problems - Jeanette Medrano and Shyla helped me through the agony. More

by jcpelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanette Medrano
December 20, 2022

Jente honesta trabajadora todo muy bien Hay sala Prácticamente esperar mientras esta tu carro listo o te pueden pedir rayte de ida i venida sino quieres esperar More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vazquez
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