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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,680 Reviews
Call Service Center (707) 542-5377

7,680 Reviews of Manly Honda - Service Center

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January 17, 2024

Friendly, helpful, knowledgeable He was very helpful and listened to my issues and was flexible with his schedule was very patient and had very professional demeanor More

by LAGUILAR81509
Recommend Dealer
Yes
Employees Worked With
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Lopez
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January 17, 2024

Very spotty over the years. I've come to learn that I have to choose a service advisor. I know I can trust. More

by Honda Hybrid Guy
Recommend Dealer
Yes
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Jan 18, 2024 -

Manly Honda responded

Hi Honda Hybrid Guy, Thank you for being a loyal Manly Honda Customer. We strive to provide a five-star experience, and we failed. My name is Jose Rocha, Customer Experience Manager, and I would like to connect and understand your experiences better and learn from them. I can't find a service profile under your username, Honda Hybrid Guy. Can I please get your phone number or the six-digit work order number from your most recent service visit? I hope to hear from you soon, until your next service visit. Best, Your Manly Honda Team.

January 16, 2024

I like there cooperation and the way they explain . They are nice and understandable More

by Obed Ponce
Recommend Dealer
Yes
Employees Worked With
Lucia López and José Guzmán
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January 16, 2024

The new system to show video at the moment when technician work in you car it's excellent Thanks for that. And employees are very friendly. More

by XAVIEROMNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 16, 2024

It was fast and easy. We always enjoy going to you for our tune ups. More

by T Greenley
Recommend Dealer
Yes
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January 16, 2024

I already sent this in and you did not like how short it was. I said she was friendly and effective. More

by norcalwittry
Recommend Dealer
Yes
Employees Worked With
Sonia Abukwiek
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January 16, 2024

Es muy amable, ayudo en aclarar dudas, nos dio las mejores opciones. Siempre respetuoso y generoso ante todas nuestras peticiones More

by WILMERLIB31
Recommend Dealer
Yes
Employees Worked With
Ricardo
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January 16, 2024

I call them leave a voicemail, never heard back. We got quote a for a part and I call with a question, I think is a mistake, never heard back. More

by m_antoniosz
Recommend Dealer
No
Employees Worked With
Carlos Martinez, Carlos Martinez
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Jan 16, 2024 -

Manly Honda responded

m_antoniosz, Thank you for being the best part of Manly Honda. My name is Jose Rocha, Customer Experience Manager, and I want to help with your request and better understand where we failed. Can I please get your phone number or email address we have on file? This is not acceptable. And I apologize for the headache this has caused. My number is 707.535.1163, or by email at: jrocha@manlyauto.com

January 15, 2024

It was a great experience. Made up for the horrible experience I had the time before More

by DMOLLES0504
Recommend Dealer
Yes
Employees Worked With
Scott Hess
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January 15, 2024

Quick, professional and courteous. Everyone was great from driving up to leaving out the lot. More

by CHASREDD
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
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