Manly Honda - Service Center

The service people I delt with directly were fine. However, the diagnostics on my cars issues were completely wrong, and the fix that was recommended was completely unnecessary and would not have solv However, the diagnostics on my cars issues were completely wrong, and the fix that was recommended was completely unnecessary and would not have solved the issue. I had the service person take notes when I dropped it off and asked that they pull the solenoid and check the VVT screens, both upper and lower for crud, which was the issue that was solved at the El Cerrito dealership last year. They did not check the screen and just told me I had a bad connector at the Solinoid. In addition, they attempted to sell me a new wiring harness for $3500 instead of a new $10 VVT solenoid connector, which they said was unavailable except through pick and pull. I googled the connector and they are commonly available at Napa auto parts and I had one the next day and installed it myself in 10 min. I was told if I could find one of those connectors at pick and pull they’d install it for $600 bucks, xxx Manly Honda!?!?!! I doubt I will ever use your dealership again because of my experience. This was a couple weeks ago and I’ve since bought a 2017 Honda ridgeline. I will be taking my Honda elsewhere for service because I can’t trust you guys. More

My car was repaired by the Honda Service center on March 16, 2024 and was handled by Carlo Verde. He did an outstanding job in accommodating me and my needs in picking up and delivering the car after repai 16, 2024 and was handled by Carlo Verde. He did an outstanding job in accommodating me and my needs in picking up and delivering the car after repair. He was great and very accommodating. More

I trust Manly Honda and the service advisors. I feel like they treat me as a valued customer. I feel like they treat me as a valued customer. More

service was great and Carlos was very helpful and his experience showed very nice dealership and great customer service experience showed very nice dealership and great customer service More

service was good The technician was very helpful in answering all my concerns. He is very nice. answering all my concerns. He is very nice. More

She was very helpful on communicating what was being done and kept me updated. I appreciated that very much, as I chose to wait. and kept me updated. I appreciated that very much, as I chose to wait. More

They are very friendly and quick to get your car serviced and back to you . and back to you . More

Efficient knowledgeable My car was done on time and everything was explained as they went along with the repairs everything was explained as they went along with the repairs More

safety was not a concern of the service advisor, my vehicle has been there for 2 weeks and no resolution, given a rental and recived a call to return the rental because service was short rentals vehicle has been there for 2 weeks and no resolution, given a rental and recived a call to return the rental because service was short rentals More

I leased 2024 CRV in January. Today, March 21 I came to the dealership as a tire got popped. I was welcomed warmly to the dealership and they took great care of me and resolved th Today, March 21 I came to the dealership as a tire got popped. I was welcomed warmly to the dealership and they took great care of me and resolved the issue quickly. Top quality customer care, they went above and beyond to help me!. Thank you so much for everything. More