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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,694 Reviews

7,694 Reviews of Manly Honda - Service Center

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December 29, 2020

The service department has been very helpful when I’ve had questions by phone or when I’ve driven in. They did a great job to make our service experience easy and convenient! More

by BARBARA.GIDDINGS
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Service department personnel has always been outstanding in providing support and always very knowledgeable. I do not feel the same with the ladies behind the service desk. They seem overwhelmed with custom More

by RACHAELDELAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

They were friendly over the phone and in person. I was able to make an appointment for the same day. The work on my car was completed quickly. More

by ISACAISHPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Jesus did an amazing job this visit. Appreciate all the attention to detail and help he provided getting our service and warranty work cared for. More

by AIR-NISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Jimenez
December 28, 2020

Thank you for the excellent organization of the visit. From scheduling to showing up, providing a rental car while my repairs were completed. Everyone was kind and courteous. Thank you! More

by AZWINCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
América Arciga Quiroz
December 28, 2020

Great communication and service. Jose Rocha was informative and personable throughout the experience. My issue was a safety recall and I appreciated getting an appointment quickly. Thanks! More

by Honda Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2020

Great service as always. Michael my service rep was a new employee and he was awesome. Communication was the best Thanks Michael and Manly we will be back Thanks to Denise for helping me with rental car More

by Momof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael - new service employee
December 26, 2020

Extremely helpful staff and high quality service. Visited this location multiple times for scheduled maintenance of my Honda and always left with my expectations exceeded. More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robertson, Ron Timms, Jesus Jimenez, Susan Geasland, América Arciga Quiroz, Donna Henderson
December 26, 2020

Rather disappointed in them. Had the recall two months ago, went down to the dealership and they said it looked like it was already done. But he (Ted K) would call me for sure which never happened. WRONG! More

by SKBOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Krupinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Timms
December 26, 2020

The service representative was nice, however when we requested that the exterior be washed, it was not done. Had an electrical issue happen with the touch screen, but has not happened since. Waiting t More

by B.SALMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
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