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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,692 Reviews

7,692 Reviews of Manly Honda - Service Center

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July 23, 2023

Service has kept my car running well but two service requests were not completed the front wheel vibration and the back window wiper and liquid cleaner. More

by llearned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Manly Honda responded

Hi llearned, Thank you for the valuable feedback and for being the best part of Manly Honda. Apologies, we did not complete two requests. What is the telephone number we have on file or the six-digit work order from your most recent visit? I want to get to the bottom of this asap. Hope to hear from you soon. Best, Jose Rocha 707-535-1163 or jrocha@manlyauto.com

July 22, 2023

Service Manager of the entire service dept is whom I am referring to. Debated on recommending. Their service dept is inept. The technician left my door seals hanging. I was told I needed new ones, under wa More

by KSEANOR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Rocha Jr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Aug 02, 2023 -

Manly Honda responded

Hi KSEANOR11, Hi Kimberly, Are the seals holding up? This is Jose Rocha, Service Drive Manager; I can be reached at 707.535.1163 or jrocha@manlyauto.com if you'd like to discuss what needs to be done to earn a five-star experience. We appreciate you and value your business. I'm in the office all this week, from 9 am till 6 pm. Warm regards, Your Manly Honda Service Team

July 22, 2023

The service advisor was fantastic. He told me in advance how long my service would take and he updated me about the time it would be ready! More

by Cherrydee810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude
July 22, 2023

Dave was extremely helpful and informative. He made me feel comfortable with the entire experience. This industry needs more people like Dave! I’m very happy with Manly Honda and grateful for t More

by JayGuy707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The dealership is very professional yet always makes you feel like you are part of their family. Great place!! More

by FRANKUSCOMBINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Stice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Lumibao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lyons, Jhaylyn Hall
July 21, 2023

Fantastic customer service Amy Carpenter is the best! She definitely will take care of you! More

by carmen_salfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Vasquez
July 21, 2023

Staff were very helpful. Carlos went above and beyond to make things work. Very appreciative! More

by Congletron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
July 21, 2023

shyla is always super nice and helpful. everyone greets at the door and makes me feel seen. More

by LUISMEDINA1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Z, Bill Robertson, Michael Lyons, Paul Remollino, Jerry Pea, Jordan Rheude
July 20, 2023

Great help finding are second family car and answering all questions and concerns thank you More

by ANAIRIM16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Dave Ashby's customer service is outstanding. I live in San Rafael and get my car serviced at Manly Honda because of Dave. More

by SFLILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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