7,747 Reviews of Manly Honda - Service Center
I raised about a minor issue in my earlier review and Tom Henschel was able to respond back quickly and we are able to resolve it. Over all, I am very impressed with the way Tom takes up issues and discu Tom Henschel was able to respond back quickly and we are able to resolve it. Over all, I am very impressed with the way Tom takes up issues and discuss options and provide a solution to fix it. I would 100% recommend Manly honda to my circle. More
Extremely helpful, waived Lift fee. I need to talk to someone about paint fading on roof of my 2013 CRV, which had the special coating placed on car. Customer since 1980! My ex husband I need to talk to someone about paint fading on roof of my 2013 CRV, which had the special coating placed on car. Customer since 1980! My ex husband and I have purchased several Hondas over the decades, never had this problem More
Service is fast. But i got a pretty generic response that the noise are within expected limits. But the very reason i took the car to the service is because of my pre But i got a pretty generic response that the noise are within expected limits. But the very reason i took the car to the service is because of my previous review where i mentioned about noise. I was offered a rental car, which I thought is free of cost. I wasnt told its charge, but i didn't mine paying. But i drove only 15 miles in total before returning the car, but i got a charge of 18$ in credit card for driving 15 mile which is absurd. When i called, staffs are not able to give me a clear answer how its 18$ for 15 mile. It would have consumed less than a gallon for what i drove. When i tried reaching out to the person who got me the car from rental department, i wasnt able to talk over the 5 times i reached. no response for voice mail. More
Just bought a car from here a few months back and needed some minor work. I felt some of the work should have been covered and dealt with before I bought the car. The dealership took care of me and the cust some minor work. I felt some of the work should have been covered and dealt with before I bought the car. The dealership took care of me and the customer service was top notch to make it right. I'm happy after their resolution. Well-managed dealership! More
The dealership is good and they have a nice facility. I have known Dave Ashby, service adviser, for several years and he has always taken good care of me whenever I need to get my car serviced. He i I have known Dave Ashby, service adviser, for several years and he has always taken good care of me whenever I need to get my car serviced. He is good at explaining what needs to be done and why on my vehicle and I appreciate that. More
This dealership never keeps their promises. I was late to work because of it. They told me my car would be ready at 2 when I dropped it off at 11 for a simple oil change. It wasn’t ready until I was late to work because of it. They told me my car would be ready at 2 when I dropped it off at 11 for a simple oil change. It wasn’t ready until 4:30. More
Need to improve your process so staff knows where your service advisor is at all times. I never knew if they were even in when I was trying to reach them. service advisor is at all times. I never knew if they were even in when I was trying to reach them. More