Back

Maple Hill Auto Group

Kalamazoo, MI

4.6
5,053 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
Contact Dealership

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

Showing 5,053 reviews

October 04, 2018

regular service/oil change Service was prompt, efficient, & Steve Nutt is always personable & friendly. Accommodations are always clean & comfortable. I am always given thorough More

by carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
October 04, 2018

Appropriate response to issues and concerns for service. Maple Hill Auto Group delivers Excellent service with personal and courteous attention and clear communications. Solid five stars in all respects, ser More

by VOLVOPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Crummel, Tyler West
October 04, 2018

CUSTOMER SERVICE ALL THE WAY Best service department in town. No matter who they are, they are all looking to help. Maple Hill takes care of their customers, which is the foundat More

by Lim1tless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Heather Crummel, Tyler West
October 04, 2018

A great place All my contacts with Maple Hill Auto Group have been terrific. This includes purchase of my 2013 Hyundai Elantra. Steve Nutt is superb as a service More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
October 04, 2018

ALWAYS willing to help! I always get excellent customer service from everyone, regardless if I make an appointment or just show up with an issue (no matter how big or small). More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquan, Heather Crummel, Tyler West
October 04, 2018

12 month maintenance review It was a pleasant process of this service, from the beginning to the end. delivered as promised in 1 hour. Explained well for the parts that need to b More

by my subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2018

Easy Service Appointment My appointment started on-time. All personnel were customer-service oriented: friendly, courteous, knowledgeable, and professional. They even made t More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Crummel, Tyler West
October 03, 2018

Brake job Tyler West was very helpful. He even made a trip to the shop where I recently purchased new wheels to retrieve the hug nut key. More

by AJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler West
October 03, 2018

Good communication. Solved my problem! Tyler was super helpful and friendly. The dealership contacted me quickly about what they found. They solved my problem and had my car ready for pick More

by Rickzoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler West
October 03, 2018

I showed up late - and they still got 'er done! Thank YOU! Appreciated the gracious demeanor of my Audio service technician, who managed to get me out early even though I showed up late. Thank you Scott! More

by Lanny
Recommend Dealer
Yes
Employees Worked With
Scott in Audi service.
...
452
...