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Maplecrest Ford of Mendham
Mendham, NJ
906 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 906 reviews
January 26, 2020
Purchased a Certified Preowned Vehicle I had spoken to Emma on the phone about a used vehicle I was interested in before driving an hour to see the vehicle. Emma listened and answered all m I had spoken to Emma on the phone about a used vehicle I was interested in before driving an hour to see the vehicle. Emma listened and answered all my questions before I made the decision to see the vehicle. Upon arrival at Maplecrest Ford, Emma greeted my family and I at the door, had the car ready to be viewed, was very professional and a pleasure to do business with. The service was outstanding. I can only say that in the past 33 years I have been purchasing both new and used cars, I have never been more satisfied purchasing a vehicle as I was at Maplecrest Ford. Emma and her team will have my business buying cars from this day on. Its worth the trip and I highly recommend Emma and her team at Maplecrest Ford. Dennis Arana More
by dennis1169
January 20, 2020
Outstanding James was truly outstanding! This is our second time working with such a professional individual! James took the time to explain all of the vehicle's James was truly outstanding! This is our second time working with such a professional individual! James took the time to explain all of the vehicle's features... very knowledgeable and very kind. He answered all of my questions and of course, I'm sure will answer any questions I may have in the future! We had such a pleasant experience. Thank you James, Jack and I truly appreciate your kindness and expertise. More
by mjrcurtis55
January 16, 2020
Olivia,Could not have been any more Professional. The dealership was prepared for my arrival and the car was ready for me to pick up. The financial process was simple questions were answered immediately dealership was prepared for my arrival and the car was ready for me to pick up. The financial process was simple questions were answered immediately and to my knowledge correctly More
by Joe.picciano
Employees Worked With
January 15, 2020
Over priced used cars sale prices Dealer asking $ 35,900 for a 2018 Ford Explorer Sport would only reduce price down to $ 35,200 when i made a initial offer of $33,000 with a insuranc Dealer asking $ 35,900 for a 2018 Ford Explorer Sport would only reduce price down to $ 35,200 when i made a initial offer of $33,000 with a insurance certified check at hand. Within a week dealer reached out to me to see if still interested with a new Selling asking price of $ 33,438. Even after informing them i was a previous purchasing customer of a 2017 Ford Explorer Platinum from Maplecrest of Union. Poor used car sales practices. They need to take consideration on returning customers and evaluate there asking prices with the market value of surrounding other Ford dealers. More
by Manny
Employees Worked With
January 14, 2020
Olivia did an amazing job! I’ve bought 10 vehicles before meeting her and never had a better buying experience! Will definitely recommend her to anyone looking to purchase a new vehicle!! meeting her and never had a better buying experience! Will definitely recommend her to anyone looking to purchase a new vehicle!! More
by Kersch920
Employees Worked With
January 14, 2020
Olivia was a pleasure to work with . She is both knowledgeable and professional . She immediately made my wife and I feel comfortable and never put any pressure on us during the process . I’ve lease knowledgeable and professional . She immediately made my wife and I feel comfortable and never put any pressure on us during the process . I’ve leased and purchased many cars over the years and Olivia is by far the best sales person I’ve ever dealt with . More
by david.deaul
January 08, 2020
I had amazing buying experience with Maplecrest and Micky! Micky was patient, considerate, kind and very communicative. I am happy to have bought my first car here. Micky! Micky was patient, considerate, kind and very communicative. I am happy to have bought my first car here. More
by gg31519
January 06, 2020
Glad I found Olivia at maple crest Ford. Was truck shopping for over a month, multiple dealers and test drives and no one would put me in the truck I wanted for the price I wanted. Olivia made it happ shopping for over a month, multiple dealers and test drives and no one would put me in the truck I wanted for the price I wanted. Olivia made it happen. Thank you. More
by Bluemtbuilder
Employees Worked With
January 04, 2020
Mustang Bullitt Very happy with my purchase of a 2019 mustang bullitt from Maplecrest Ford. It was a pleasure working with James throughout the purchase process and w Very happy with my purchase of a 2019 mustang bullitt from Maplecrest Ford. It was a pleasure working with James throughout the purchase process and with Marie on the financing. Would highly recommend More
by gk
December 30, 2019
Olivia DeMattio at Maplecrest Ford was wonderful! Olivia was FANTASTIC! She responded right away to my online inquiry and had the car I was interested in out front and ready for a test drive when I a Olivia was FANTASTIC! She responded right away to my online inquiry and had the car I was interested in out front and ready for a test drive when I arrived (and I just just her a vague time frame!). I liked it and wanted it and told her I was in a hurry. She whisked us through the process without delay and she had me out of there in about an hour soup to nuts! She even put the temp take tag on herself... apparently handy with a power drill as well! She can do it all! I would definitely recommend Olivia and the Maplecrest Ford dealership to anyone looking for a painless, pleasant and efficient car buying experience! Todd Morristown, NJ More
by Todd
Employees Worked With
