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Mariano Rivera Honda

Port Jefferson Station, NY

Overview
Employees
Reviews
Vehicles
4.7
1,137 Reviews
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1435 NY-112

Port Jefferson Station, NY

11776

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Showing 777 service reviews

March 19, 2026

STEPHANIE, the service manager was very helpful very professional actually went back to see what was wrong with my car and then come back and tell me I’m very happy with the service department More

by magicmikeg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Mariano Rivera Honda responded

It’s great to hear Stephanie took the time to thoroughly inspect your Honda CR-V and explain what was happening. We’re thrilled you’re pleased with our service department and appreciate your 5-star review.

March 19, 2026

Very professional and kept me informed of the issues and progress made during the repair. Christian was a pleasure to work with. More

by jet175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Mariano Rivera Honda responded

It’s great to hear you felt well informed throughout your Honda Prologue repair. Christian will be thrilled to know his support made the process smooth. Thank you for sharing your experience.

March 19, 2026

This was my second visit to MRH for services, and they didn't miss a beat. All staff members were courteous and professional. More

by fouledanchors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2026 -

Mariano Rivera Honda responded

Thank you for returning for Honda CR-V service. We’re glad Stephanie and our team provided courteous and professional care during your second visit. We look forward to assisting with your CR-V’s future maintenance.

March 19, 2026

Mariano Rivera has been very good to me and taking care of my car. It has been easy to get an appointment and they have done the work well. My only advice to customers is to not schedule a “waiting” appoin More

by Keith Y.
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 16, 2026

Courteous,efficient. I was in the parking lot, Joae asked if he could help me. And he did. Quite nicely. Thank you. Jose answered all my questions on point, Suggested I c More

by kaweckimeg
Recommend Dealer
Yes
Employees Worked With
Nicholas Malena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Mariano Rivera Honda responded

We appreciate you highlighting the prompt assistance you received in our parking area and noting how our team helped you coordinate with your bank. We’re pleased to hear the service on your Honda Passport went smoothly from start to finish. Please let us know if there’s anything more we can do for you.

March 14, 2026

Stan was wonderful and was thorough with any assistance and questions I had regarding my car More

by michelemegan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2026 -

Mariano Rivera Honda responded

Thank you for the 5-star rating and for trusting us with your Honda. We’re glad Stan could provide thorough assistance and answer all your questions.

March 10, 2026

Some of the issues I wanted fixed were ignored. Documentation was unclear. I left uncertain what was done More

by michaelsavini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Mar 13, 2026 -

Mariano Rivera Honda responded

Providing a positive experience is our top priority, Michael, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 13, 2026 -

Mariano Rivera Honda responded

Providing a positive experience is our top priority, Michael, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 09, 2026

I was driving from work today and the same issue came up regarding tire pressure on my dashboard Also have issue with calculation on dashboard More

by 102464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no names
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Mar 13, 2026 -

Mariano Rivera Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 13, 2026 -

Mariano Rivera Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 09, 2026

Very professional experience the atmosphere was clean attention to detail was spectacular Very professional experience. The atmosphere was clean and appropriate. The attention to detail was spectacular a More

by glennlong
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Krumbiegel
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Mar 09, 2026 -

Mariano Rivera Honda responded

We’re thrilled that our team provided a professional and spotless atmosphere while servicing your Acura MDX. Christian appreciates your praise for our attention to detail and looks forward to your next visit.

March 09, 2026

Great Great lovely perfect professional comfortable clean friendly You are putting me to work now More

by glennlong
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Krumbiegel
Report | Print
Mar 09, 2026 -

Mariano Rivera Honda responded

It’s wonderful you found our service professional, friendly, and that our facilities felt clean and comfortable. Christian and our team were glad to help you get back to work quickly with your Honda. We appreciate your kind feedback and look forward to your next visit.

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