Marietta Toyota

This review is 1 star ONLY because Yelp doesn't allow ZERO STARS. Of the 20+ car purchases I've been through, the purchase from Marietta Toyota was BY FAR the WORST I've ever experienced. Every step of t ZERO STARS. Of the 20+ car purchases I've been through, the purchase from Marietta Toyota was BY FAR the WORST I've ever experienced. Every step of the process both before the purchase and after was riddled with rudeness, incompetence, and disrespect. If you want a car dealer to treat you like $hit and screw up all your paperwork, Marietta Toyota is the place for you. They will try to sell you a new vehicle with one key, and ask you to pay $500 for a second key. They will lose your insurance information, and then never make a single attempt to contact you after the purchase to complete your title and plate registration, despite having your email and phone number. You will have to call them, endure extreme disrespect and rudeness. Not just once, but over a dozen times. Why? Because they are incompetent. Then they will claim they never got you license plate number to transfer your tag to the newly purchased vehicle, even though they physically unscrewed your plate from your trade in vehicle and screwed it into the new one. Again, they won't be contacting you to resolve this issue, You'll have to call them some more and get rudeness and hang ups. After that, they will not submit the paperwork to the warranty company for the extended warranty you purchased for thousands of dollars. So again, enjoy making repeated phone calls for weeks and dealing with the rudeness and incompetence to resolve the matter. Take note of the replies to people's reviews from the business. Loaded with narcissism and gaslighting, I can't wait to see what sort of crap they reply to me with.. "We're truly sorry your experience" " We're truly sorry to hear about your experience and any frustration it may have caused" "We're sorry to hear about your experience" "We understand your dissatisfaction" "We apologize that you were frustrated by your experience with our sales team" Clearly Marietta Toyota doesn't care, their replies all blame the customer. More

First time there, new to area. Pleasant to work with, responsive and informative. I will be going back. Pleasant to work with, responsive and informative. I will be going back. More

Sergio is very professional and accommodating sales manager I have ever worked with. He made sure the deal for the Camry went through and at the same time never pushed any additional costs along the pu manager I have ever worked with. He made sure the deal for the Camry went through and at the same time never pushed any additional costs along the purchase. I would recommend Sergio and Marietta Toyota to Anyone who is looking to buy a car in Atlanta area. More

I recently purchased a fully loaded RAV4 Hybrid Limited, and the entire experience with the dealership was smooth and exceptional. From start to finish, Sergio was incredibly helpful, knowledgeable, and att and the entire experience with the dealership was smooth and exceptional. From start to finish, Sergio was incredibly helpful, knowledgeable, and attentive to every detail throughout the process. He made sure I felt comfortable and informed every step of the way. If you're in the market for a vehicle, Sergio is definitely the go-to person—professional, personable, and truly dedicated to customer satisfaction. Highly recommend both him and the dealership! More

Brian K is always helpful and attentive. Great example of good customer service! Thanks, Brian. Great example of good customer service! Thanks, Brian. More

I highly recommend this dealership to anyone! Ken Lane was so good to work with! Ken Lane was so good to work with! More

Ryan and Sergio were great . They were Very helpful and we got car we wanted at a price point we were shooting for. They were Very helpful and we got car we wanted at a price point we were shooting for. More

Kyle is wonderful! Always very kind and never tries to upsell me. One time I went to someone other than him at Marietta Toyota and I won’t do that again. I’ll only go t Always very kind and never tries to upsell me. One time I went to someone other than him at Marietta Toyota and I won’t do that again. I’ll only go to Kyle. More

Great service, service advisor was friendly and courteous, oil change was fast, maintenance issues were noted. courteous, oil change was fast, maintenance issues were noted. More

Great people offering an incredible product. Smooth. Quick. And easy. Everyone from the sales people all the way to the Gm. Couldn’t ask for better. Smooth. Quick. And easy. Everyone from the sales people all the way to the Gm. Couldn’t ask for better. More