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Mark Christopher Auto Center

Ontario, CA

4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

December 23, 2023

This was my first time buying a cadillac and an EV. the customer service and response time was excellent! Armando was extremely helpful and knowledgeable. When he didn't know something, he would write More

by tiffbarnum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Armando could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 23, 2023

I was very disappointed when I arrived. I had an appointment for 9 AM. However, I was told the appointments really don’t matter. There were several people already there waiting for their ca More

by SMTSBCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 26, 2023 -

Mark Christopher Auto Center responded

Thank you for your honest feedback about your recent experience with us. I understand your concerns and would like to learn more about your experience. Please give me a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 23, 2023

Fabulous employees, they care about the customers and treat everyone with respect, I am very happy with service here. More

by ANNAWALDRON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mark Christopher Auto Center responded

I'm grateful for your kind words, Anna! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 23, 2023

Very good nice job and great work on your presentation nice people greet work and everything More

by cochoa618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mark Christopher Auto Center responded

Thank you for your kind words. We feel our service department is what makes Mark Christopher Auto Center special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2023

Amazing & professional service dealership. My experience was 100% better than Monrovia which is where I purchased my vehicle More

by contact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 19, 2023

The dealership was very nice everyone was friendly and very helpful. I will recommend my friends and family members to purchase a car from Mark Christopher especially my sales person Jonathan. Great job👍 More

by MRSDPARKERATNCS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 19, 2023

We only come to Mark Christopher for service. The reason we come here is because for years Nobu has been the absolute best . We also met the Mechanic Brett Duffy who was so professional and k More

by MDSDOLL2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Duffy and Nobu both in Service
Dec 20, 2023 -

Mark Christopher Auto Center responded

Tthank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 19, 2023

Salesperson Jonathan was kind and professional through the entire shopping experience. He offered helpful suggestions. More

by arnettc227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Click
Dec 20, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Jonathan could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 18, 2023

I had a great experience the people where nice and very accommodating I left happy More

by abby.munoz49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy mejia
Dec 19, 2023 -

Mark Christopher Auto Center responded

Abby, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 18, 2023

Nice dealership for all your service and repair needs friendly service department great hours and vehicle was repaired in a timely manner More

by jamesmarotta21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team, James! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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