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Mark Christopher Auto Center

Ontario, CA

4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

April 01, 2023

It is a dealer that does bad practices, liars, and they still continue to take advantage of the "price" they increase the price at their convenience, do not approach this dealer, the manager and the credit More

by paola_20_ig
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2023

Everytime I go to Mark Christopher no one approaches me or let's me know what to do. There are no signs of ehat to do when getting to the service center. I always have to enter and find someone to help me. More

by Aguilar90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ceaser
Apr 04, 2023 -

Mark Christopher Auto Center responded

On behalf of Mark Christopher Auto Center, I would like to thank you for sharing details of your recent visit. The experience you describe is not reflective of the standards of our business. At your earliest convenience, please contact me so we can work towards a resolution. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2023

Wonderful staff and service. Ray was awesome and a pleasure to work with. Was very attentive to my vehicles needs and service. More

by gma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Araceli Bomar, Ray in Service
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2023

So far so good… haven’t seen any anomalies yet. I do Check my car Very close… More

by S300SHARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noboo
Apr 04, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 01, 2023

The dealership was great people were great a lot of cars to look at wonderful place to go and visit. I would recommend this to my friends and family for a great experience. More

by ramst62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 31, 2023

Went there to get a key programmed and waited for it get me in quick and took care of me and all is well now More

by Hardtop1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Meschon
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2023

Jeff returned my call with a message that wasnt too positive, as I had spoken to 2 other dealerships in the area and was getting nowhere. He fulfilled every word he said. I asked for him, he met me a More

by Huertasll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Apr 04, 2023 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2023

Joel was a pleasure to work with, as well as the entire team. They made the journey easier for me. More

by daniellejones2071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar, Deanna Meschon
Apr 03, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 31, 2023

Tony was awesome and was quick and thorough! So happy caddillac service is open again More

by docleon2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2023

Knowledgeable and professional service associates and very helpful. Everyone seemed genuinely happy to answer any questions and not make me feel rushed. More

by masteradam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cardenas
Apr 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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