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Mark Christopher Auto Center
Ontario, CA
10,189 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,189 reviews
April 14, 2023
The retro fit was fine, but they were able to do one of the other retro fits, which was great except that I didn’t know they did it until I got a letter from GM saying it was ready to be done. When I calle the other retro fits, which was great except that I didn’t know they did it until I got a letter from GM saying it was ready to be done. When I called to schedule they told me it had already been done. More
by Walkandroll2020
Verified Customer
April 13, 2023
Check in was quick, my needs for my vehicle we were addressed properly. Service was done quickly, only thing was my tires were supposed to have been rotated but they put the rear driver side tire back addressed properly. Service was done quickly, only thing was my tires were supposed to have been rotated but they put the rear driver side tire back on the same position. More
by Tim turtle
Employees Worked With
N/A
April 13, 2023
The service was fast and the service advisors did what they could to make it a great experience. I would be glad to let my friends come here for work on their vehicles. they could to make it a great experience. I would be glad to let my friends come here for work on their vehicles. More
by kkelly11
Employees Worked With
April 13, 2023
Absolutely awful! My car has been destroyed by them. I went in there for a sensor repair and have had the entire coolant system repaired and now the AC doesnt work. My car has been destroyed by them. I went in there for a sensor repair and have had the entire coolant system repaired and now the AC doesnt work. More
by Frustratedpatrob
April 13, 2023
Thanks . You make the service process , simple and easy . I leave feeling that I can trust you and know you are doing what’s right You make the service process , simple and easy . I leave feeling that I can trust you and know you are doing what’s right More
by SARAHJCAMARENA
Employees Worked With
Nobu
April 13, 2023
I don’t think I received timely updates what was going on with the repair on my vehicle. Vehicle was at your facility for one week and I never received a call or text from the service advisor. I had to call with the repair on my vehicle. Vehicle was at your facility for one week and I never received a call or text from the service advisor. I had to call to get status. Then when I called he never answered the phone and had to leave messages. I had to leave multiple messages before I finally got a chance to speak with him. It is near impossible to get a hold of your service advisor. More
by albert30
Employees Worked With
Dario Gomez
April 12, 2023
Friendly staff ,very helpful . Waiting area was extremely comfortable ,well kept , and I enjoyed the coffee. Waiting area was extremely comfortable ,well kept , and I enjoyed the coffee. More
by makeupartandstyle
April 12, 2023
Went to the service department to get a new ignition key. Took over 2 hours. The agent said the key cutter machine was broke so they had to change the shank out from the old key. But they still charged me Took over 2 hours. The agent said the key cutter machine was broke so they had to change the shank out from the old key. But they still charged me for the key cutting. More
by Fdmedic11
Employees Worked With
A tall older black gentleman
