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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

March 20, 2023

Thank You Avo in service department. ! Avo is very courteous and attentive to his customers. keep up the excellent work.!! More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Avo INjian
Mar 22, 2023 -

Mark Christopher Auto Center responded

Cindy, thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2023

Make an appointment and not honoring it, they make me wait 2 hours or wait till the next day. More

by Rvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 23, 2023 -

Mark Christopher Auto Center responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2023

Not organized and communication was very poor Made several unnecessary trips and several in unreturned phone calls More

by FGOETSCHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 23, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2023

Every time we are in the service department we have a great experience! Thank you for making car service so quick and easy! More

by Mandy Rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 22, 2023 -

Mark Christopher Auto Center responded

Mandy, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2023

Did not like the high pressure for the extended warranty Our salesman Alex was AWESOME very polite and friendly I would use home again very knowledgeable with our new vehicle he answered all our questions More

by dwindust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 21, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience. If you ever need anything in the future or wish to discuss your experience further, please don't hesitate to contact us. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

Brought my truck back for the same concern for the third time and now they can't find a solution. Can't return calls, ignore me, horrible service overall. More

by JAIMEDANNY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Cardenas
Mar 21, 2023 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2023

For profession dealership with no BS (lying). Everything they said was the truth.. Fast and easy with no hassle. More

by ricoborrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Cliff, Anthony Garrido
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

Customer service is amazing I’m very happy and satisfied with my car thank you .. More

by MONICAVILLA21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

I was pleasantly greeted upon arrival by Carlos. I recently had abdominal surgery, so I was in some discomfort. Carlos brought a couple of XT-5’s over for me to check out. He was knowledgeable about More

by Patrolchief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

Everyone was very welcoming. I had a wonderful experience. The vehicle I purchased was clean, and the paperwork was fast and easy. Overall awesome experience More

by taterbugde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Perez
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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